Hoofdstuk 2 t/m 5, 9, 13, 15 en 18
September 28, 2021
41
2019/2020
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hrm
international classroom
fm
facility management
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Haagse Hogeschool (HHS)
Facility Management
International Classroom I - Human Resource Management
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Summery Human Research Management .................................................................................................... 3
Sustainable HRM → mandatory article .................................................................................................... 3
Chapter 9 strategic planning ..................................................................................................................... 6
9.1. Strategic Management ....................................................................................................................... 6
9.2. The strategic management processes ............................................................................................... 6
9.3. Corporate strategies ........................................................................................................................... 7
9.4. competitive strategies ........................................................................................................................ 8
9.5. Current strategic management issues ............................................................................................... 9
Chapter 13: Human resource management ........................................................................................... 11
13.1 Why HRM is important and the HRM process ............................................................................... 11
13.2 External factors that affect the HRM process ................................................................................ 11
13.3 Identifying and selecting competent employees ........................................................................... 12
13.4 Providing employees with needed skills and knowledge .............................................................. 13
13.5 Retraining competent, high-performing employees ..................................................................... 14
13.6 Contemporary issues in managing human resources .................................................................... 14
Chapter 2: decision making ..................................................................................................................... 15
2.1. The decision-making process ........................................................................................................... 15
2.2. Approaches to decision making ....................................................................................................... 15
2.3. Types of decisions and decision-making conditions ....................................................................... 17
2.4. Decision-making biases and errors .................................................................................................. 18
2.5 Effective decision making in today’s world ...................................................................................... 19
Chapter 4 .................................................................................................................................................. 20
4.1. Diversity 101...................................................................................................................................... 20
4.2. The changing workplace ................................................................................................................... 22
4.3. Types of workplace diversity ............................................................................................................ 22
4.4. Challenges in managing diversity ..................................................................................................... 23
4.5. Workplace diversity initiatives ......................................................................................................... 23
Chapter 3: global management ............................................................................................................... 25
3.1. What’s your global perspective........................................................................................................ 25
3.2 Understanding the global trade environment.................................................................................. 25
3.3. Doing business globally..................................................................................................................... 25
3.4. Managing in a global environment .................................................................................................. 26
Chapter 18: controlling activities and operations .................................................................................. 29
18.1. What is controlling and why is it important? ................................................................................ 29
,18.2.2 The control process ...................................................................................................................... 29
18.3. Controlling for organisational and employee performance ......................................................... 31
18.4. Tools for measuring organisational performance ......................................................................... 32
18.5. Contemporary issues in control ..................................................................................................... 33
Chapter 5: Socially conscious management ........................................................................................... 35
5.1. what is social responsibility .............................................................................................................. 35
5.2. Green management and sustainability ............................................................................................ 36
5.3. Managers and ethical behaviour...................................................................................................... 36
5.4. Encouraging ethical behaviour ......................................................................................................... 38
Chapter 15: organisational behaviour .................................................................................................... 39
15.2. Attitudes and job performances .................................................................................................... 40
,Summery Human Research Management
Sustainable HRM → mandatory article
HRM in relation to primary process → Mintzberg:
Why do people work:
Why is HRM important?
, The HRM process. The scope of HRM is extensive and far-reaching:
- HRM in Personnel management
- HRM in Employee welfare
Sustainable HRM:
A balance between people and organisation:
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