How to win friends and influence people
Dale Carnegie
(Engelse samenvatting)
, Index
1.0 introduction.................................................................................................................................3
2.0 fundamental techniques in handling people................................................................................3
3.0 the big secret of dealing with people...........................................................................................4
4.0 He who can do this has the whole world with him. He who cannot walks a lonely way..............5
5.0 ways to make people like you......................................................................................................5
6.0 A simple way to make a good first impression.............................................................................6
7.0 If you don’t do this, you are headed for trouble..........................................................................6
8.0 An easy way to become a good conversationalist........................................................................7
9.0 How to interest people................................................................................................................7
10.0 How to make people like you instantly......................................................................................7
11.0 In a nutshell-six ways to make people like you..........................................................................7
12.0 How to win people to your way of thinking...............................................................................8
12.1 You can’t win an argument.........................................................................................................8
13.0 A sure way of making enemies and how to avoid it...................................................................8
14.0 If you’re wrong, admit it............................................................................................................9
15.0 A drop of honey.........................................................................................................................9
16.0 The secret of Socrates................................................................................................................9
17.0 The safety valve in handling complaints..................................................................................10
18.0 How to get cooperation...........................................................................................................10
19.0 A formula that will work wonders for you...............................................................................10
20.0 What everybody wants............................................................................................................11
21.0 An appeal that everybody likes................................................................................................11
22.0 The movies do it. The tv does it. Why don’t you do it?............................................................12
23.0 When nothing else works, try this...........................................................................................12
24.0 In a nutshell- win people to your way of thinking....................................................................12
25.0 How to criticise…and not be hated for it..................................................................................12
26.0 Talk about your own mistakes first..........................................................................................13
27.0 No one likes to take orders......................................................................................................13
28.0 Let the other person save face.................................................................................................13
29.0 How to spur people on to success............................................................................................14
30.0 Give a dog a good name...........................................................................................................14
31.0 Make the fault seem easy to correct........................................................................................14
32.0 Making people glad to do what you want................................................................................14
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller mellereiff. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $3.21. You're not tied to anything after your purchase.