How to win friends and influence people
Dale Carnegie
(Engelse samenvatting)
, Index
1.0 introduction.................................................................................................................................3
2.0 fundamental techniques in handling people................................................................................3
3.0 the big secret of dealing with people...........................................................................................4
4.0 He who can do this has the whole world with him. He who cannot walks a lonely way..............5
5.0 ways to make people like you......................................................................................................5
6.0 A simple way to make a good first impression.............................................................................6
7.0 If you don’t do this, you are headed for trouble..........................................................................6
8.0 An easy way to become a good conversationalist........................................................................7
9.0 How to interest people................................................................................................................7
10.0 How to make people like you instantly......................................................................................7
11.0 In a nutshell-six ways to make people like you..........................................................................7
12.0 How to win people to your way of thinking...............................................................................8
12.1 You can’t win an argument.........................................................................................................8
13.0 A sure way of making enemies and how to avoid it...................................................................8
14.0 If you’re wrong, admit it............................................................................................................9
15.0 A drop of honey.........................................................................................................................9
16.0 The secret of Socrates................................................................................................................9
17.0 The safety valve in handling complaints..................................................................................10
18.0 How to get cooperation...........................................................................................................10
19.0 A formula that will work wonders for you...............................................................................10
20.0 What everybody wants............................................................................................................11
21.0 An appeal that everybody likes................................................................................................11
22.0 The movies do it. The tv does it. Why don’t you do it?............................................................12
23.0 When nothing else works, try this...........................................................................................12
24.0 In a nutshell- win people to your way of thinking....................................................................12
25.0 How to criticise…and not be hated for it..................................................................................12
26.0 Talk about your own mistakes first..........................................................................................13
27.0 No one likes to take orders......................................................................................................13
28.0 Let the other person save face.................................................................................................13
29.0 How to spur people on to success............................................................................................14
30.0 Give a dog a good name...........................................................................................................14
31.0 Make the fault seem easy to correct........................................................................................14
32.0 Making people glad to do what you want................................................................................14
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