P2 Describe the main employability, personal and communication skills required when applying for a specific job role
M2 Assess the importance of employability, and personal skills in the recruitment and retention of staff in a selected organisation
A A ALI
BTEC 12 – UNIT 2 P2 AND M1
P2 Describe the main employability, personal and communication
skills required when applying for a specific job role
M2 Assess the importance of employability, and personal skills in the
recruitment and retention of staff in a selected organisation
Introduction
Link this to the scenario you have been given on the assignment, and relate it to
the Job available at The Midland Hotel. Like you did for P1.
The skills require for this job, are:
Employability skills Personal skills Communication Skills
Verbal communication Dedicated A polite, thoughtful and
friendly attitude
Team work Empathy Ability to use positive
language
Written communication Confidence Body language
Time management Commitment to Be clear and concise
skills improve
Planning and Patience and calmness Persuading and
organising skills under pressure negotiating
Self-motivation Ambitious Telephone skills
Flexibility skills Assertiveness
Problem solving skills Willingness to learn
Active listener
Patient
You can list, here. Refer to the criteria in your assignment for ideas/help.
The skills I already possess relevant to this job are:
The skills that I already have for this job is the ability to work as a part of team
and I know that I have this ability because I am able to contribute when I am
working with others and I can give guidance to my team members when they
need my help. I have excellent listening skills which I am able to use when I am
working in a team or when I am communicating with others. My listening skills
help me to listen to people that are talking to me and I am able to communicate
back to the person who is talking to me. I can easily understand situations that
people are in as I am able to put myself in others shows which is known as
empathy and I am able to help them resolve the situation or problem that they
have as much as I can. I have gained confidence by speaking to people that I
don’t know and by doing this my levels of confidence have risen. I have patience
and calmness when I am working under pressure in order to get the job done
that I have been assigned to and I am calm as I know that if I don’t be calm I am
more likely to get something wrong so therefore I make sure that I am calm
when I’m working under pressure so I have more concentration to the job I have
been assigned to. I also love learning new skills that may be needed for the job
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