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Dit is een worksheet voor het vak Engels, leerjaar 3. De worksheet is een gemaakt onderdeel voor de mondeling, waarin je gaat negotiating.
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Smalltalk My name is Samantha Tognon, and I am part of the Fletcher Hotel Group. I am
working as a public relation manager within the team. I am responsible for a good
relationship between employees, a good atmosphere within the company and the
relationship with other parties. In addition, I hire and manage staff.
In the upcoming autumn holidays, I am going to celebrate my birthday with
friends and family, because it is my birthday on 20 October. Saturday evening, I
will have a party with my friends and on Sunday I will go out for dinner with my
family. I am also going to an amusement park for the day and I have an
appointment with my personal trainer. So, I have a lot to look forward to.
Meeting agenda:
1. Financial terms
2. Management
3. Name and concept of the hotel
4. Rooms
5. Date
For me, it is all clear.
Our interests: I will now mention the interests of the Fletcher hotel.
1. Relationship with the other party -> with the hotel Sunflower
2. Satisfy guests
3. Reputation image -> name, style
4. Make profit
Our proposals:
1. We are willing to make a capital injection.
2. We would like to replace the management team of Sunflower to our own
experienced management staff. In addition, the GM must be replaced with one of
our own people (this term is non-negotiatable).
3. The Fletcher Hotel Group wants to keep its own name when we take over
Sunflower. Moreover, we want to keep our own concept. We have built up an
incredibly large loyalty programme in recent years, which is why we believe that
our Fletcher name is a huge strength in the hotel industry. In addition, our guests
are satisfied with our concept and come back to us because of who we are.
4. I suggest redecorating all the rooms from Sunflower, so that they all look the
same and reflect the typical Fletcher style. In this way, Fletcher maintains the
uniqueness that distinguishes us and makes our guests come to us. This also
typifies the Fletcher image, which is a very important item for us. We are aware
that the bathrooms needs to be renovated. For the renovation of the rooms and
the bathrooms we are willing to invest.
5. Our last proposal is that we want the Sunflower hotel to become part of the
Fletcher hotel group in the middle of next year. We need the time until then to
renovate the rooms due to enormous activity in other areas. In addition, this is
the start of a busy spring and summer season, which is a perfect time to open a
new hotel.
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