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Controlling in the management process
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lOMoARcPSD|4568621Controlling the management process Lecture Notes BM1820
Business Management 1 (Durban University of Technology)
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Learning Unit 10
Controlling the management process
INTRODUCTION AND AIM OF THE UNIT
In learning unit 9, we discussed the third important element of management, namely
leadership. Control is the final step in the management task on the one hand, and the
starting point for further strategy development on the other. It is the process by which
management narrows the gap between objectives and actual performance. The manage-
ment process takes place between planning and control, and successful management
often depends on sound planning and effective control. We will now look at control in detail.
STUDY CHAPTER 10 (sections 10.1–10.5) IN ITBM
Contents of the learning unit:
Introduction
The purpose of control
The control process
Types of control
Characteristics of an effective control system
Summary
Learning objectives
When you have worked through learning unit 10, you should be able to
analyse control as a management task by (1) explaining the task of control
and its purpose and (2) describing how a control process should function
illustrate how the task of control forms an integral part of the planning
process explain the various types of control
discuss the characteristics of an effective control system
describe how the control process provides feedback for the revision of planning
Downloaded by Sinenkosi Mthembu
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