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Samenvatting basisboek facility management Hoofdstuk 1 - wat is facility management?
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Basisboek Facility Management - Hoofdstuk 1IFM samenvatting Hoofdstuk 1– Wat is Facility Management?
Vragen van dit hoofdstuk:
Wat is facility management?
Waar is de facility manager verantwoordelijk voor?
Wat is de positie van de facilitaire organisatie binnen de organisatie?
Welke facilitaire rollen zijn er?
Hoe heeft het vakgebied zich ontwikkeld?
Wat is de toegevoegde waarde van facility management?
Wat bepaalt de toegevoegde waarde van facility management?
1.1 - Inleiding
Elk land heeft voor facility management een eigen woord.
Land Woord
Zwitserland Object management
USA Facility management / property management /
operations and maintenance management
Engeland British institute of Facilities Management
(vroeger) The institute of Workplace and
Facilities Management (nu)
Frankrijk Directeur/responsable des Services Généraux
(facility manager) directeur de l’Environnement
de Travail
Waar de facility manager verantwoordelijk voor is verschild per land, per branche en per bedrijf.
Facility management is afkomstig uit de USA. In 1981 werd de eerste facilitaire vereniging opgericht:
IFMA, international Facility Management Association.
Definities Facility Management:
(IFMA) Facility management is a profession that encompasses multiple disciplines to ensure
functionality, comfort, safety and efficiency of the built environment by integrating people,
place, process and technology.
(NEN-EN 15221) Facility management is de integratie van processen binnen een organisatie,
om overeengekomen diensten te ontwikkelen en in stand te houden, gericht op de
ondersteuning en bevordering van de effectiviteit van het primaire proces.
(ISO 41011) Facility Management: organisatorische functie die mensen, locaties en
processen integreert binnen de bebouwde omgeving met als doel de levenskwaliteit van
mensen en de productiviteit van de kerntaken te verbeteren.
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