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Samenvatting College 7 en literatuur

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College aantekeningen en samenvatting literatuur

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  • November 9, 2021
  • 8
  • 2020/2021
  • Summary
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College 7 – actiegerichte interventies

Vandaag
 Action research and engaged scholarship
 Ethnoventionist approach
 Case of dutch railways

Actieonderzoek
Action research is an approach which aims at both taking action and creating knowledge or theory
about that action.




Engaged scholarship
 Recent decade there has been a strong call in organization studies for bridging the
knowledge gap between acadamemics and practioners
 Engaged scholarship promises theory with impact and relevance for both academics and
practiotioner communities or the wider public.

Je bent dus betrokken bij een actieonderzoek. Dit is een voorwaarde voor actieonderzoek. Het is
onmogelijk vanuit een rol actie te doen, je moet er echt betrokken bij zijn. Het gaat om
relevantonderzoek doen en tegelijkertijd goed kwalitatief onderzoek.

Een actieonderzoeker is niet geïnteresseerd in een wetenschappelijk verhaal.

Reflexivity in academic research
 Mutual benefits of quality scholarship and engegament are not guaranteed as balanced
reciprocity may turn negative over time
 Awareness of the role of the self is needed in all phases of the research process

,  The social scientist must consciously seek knowledge of himself and his position in the social
world.

Je moet bewust zijn van jouw rol en positie in het geheel. Wat jouw rol is in het onderzoeksproces
moet goed omschreven worden.

Role of reflectors
 Ethnographers: studying organization culture for academic goals at distance of manager =
bestuderen van de cultuur. Je observeert vooral de gemiddelde groepsleden.
 Clinicians: offering management solutions by analyzing organization culture = als een soort
therapeut analyseren en oplossingen aandragen.
 Ethnovention: offering interventions in organization culture based upon deep insights in
anthropological culture = bijna hetzelfde als ethnografie, maar dan juist met een focus op
het top management. Je wil de cultuur leren begrijpen én interventies doen.

Organizational ethonography
 Strongest of all anthropological methods
 Gathering of data about the daily life and customs of people
 Hang out to build trust in the field
 Learn local language and jargon
 Record observations in clear manner
 Interested in daily life of organizational members not in management problems

Je bemoeit je niet met veranderingen eigenlijk, meer aan wal blijven staan.

Clinical inquiry (Schein, 1985)
 Consultant regard members of a group of clients who need help in diagnosing the problem

Clinical inquiry 2




Als je bent ingehuurd door top management als consultant, dan word je ook gezien als verlengstuk
van het management. Terwijl als ethnograaf je iets losser staat. Dit is dus het nadeel van clinical
approach.

Ethnoventionist approach
 Consultant focust op reflexiteit

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