Class notes
De lessen management in social profit samengevat tot 1 vlot leesbaar document
- Course
- Institution
Notities genomen van alle lessen MISP.
[Show more]
Seller
Followveroniquedenutte
Reviews received
Content preview
Management in de Social ProfitWe gaan kijken waar mensen individueel sterk in zijn. Welke medewerker is goed in wat, en hoe kan
die medewerker verder met zijn kwaliteiten?
1
, Inhoud
1. Inleidende begrippen ...................................................................................................................... 0
1.1. Organisaties & non-profit ........................................................................................................ 0
1.1.1 Organisaties ..................................................................................................................... 0
1.1.2 Bedrijven.......................................................................................................................... 1
1.1.3 Indeling van organisaties ................................................................................................. 2
2. Management en leiding geven ........................................................................................................ 3
2.1 Managementproces ................................................................................................................ 3
2.2 Managementcyclus ................................................................................................................. 4
2.3 Situationeel leiding geven ....................................................................................................... 5
3. Missie, visie, strategie ..................................................................................................................... 6
3.1 Missie....................................................................................................................................... 6
3.1.1 Functies van de missie ..................................................................................................... 7
3.2 Visie ......................................................................................................................................... 7
3.3 Strategie .................................................................................................................................. 8
3.3.1 Strategische planning ...................................................................................................... 8
3.4 Doelstellingen ........................................................................................................................ 10
3.4.1 Locke: doelstellingentheorie ......................................................................................... 10
3.5 Strategische planning ............................................................................................................ 11
3.6 Maatschappelijk netwerk ...................................................................................................... 13
3.7 Public relations ...................................................................................................................... 13
4. Wat is maatschappelijk verantwoord ondernemen (MVO)? ........................................................ 14
4.1 Triple bottom P ...................................................................................................................... 14
4.2 Terreinen ............................................................................................................................... 15
4.3 Op stap met MVO .................................................................................................................. 18
5. Sociaal ondernemen ...................................................................................................................... 19
5.1. Sociaal ondernemen in Vlaanderen ...................................................................................... 20
5.2. Sociaal ondernemen: gemeenschappelijke elementen ........................................................ 20
5.3. Sociaal ondernemen: voorbeelden ....................................................................................... 20
5.4. Opdracht ................................................................................................................................ 21
6. Organisatiestructuren: Inleiding ................................................................................................... 22
6.1 Omschrijving organisatiestructuur ........................................................................................ 22
6.2 Het organogram .................................................................................................................... 22
6.3 Organisatiestructuren: differentiatie ................................................................................... 23
6.3.1 Verticale taakverdeling / differentiatie ......................................................................... 23
6.3.2 Horizontale taakverdeling / differentiatie..................................................................... 24
2
, 6.4 Organisatiestructuren: Kenmerken ...................................................................................... 27
6.4.1 De hiërarchische lijn ...................................................................................................... 27
6.4.2 Divisies ........................................................................................................................... 33
6.4.3 Verbindingsmiddelen .................................................................................................... 35
6.4.4 Zelfsturing ...................................................................................................................... 38
6.5 Strategische overeenstemming ................................................................................................. 40
6.6 Organisatiestructuren: juridische structuren ............................................................................ 42
6.6.1 Een VZW ........................................................................................................................ 42
6.6.2 Vennootschap met sociaal oogmerk (VSO) ................................................................... 44
6.6.3 De eenmanszaak............................................................................................................ 45
6.6.4 Coöperatieven ............................................................................................................... 45
6.6.5 Instellingen van openbaar nut....................................................................................... 45
6.6.6 NGO’s ............................................................................................................................. 46
6.6.7 Openbare instellingen ................................................................................................... 46
6.6.8 Tender of openbare aanbesteding ................................................................................ 46
6.6.9 Publiek-Private Samenwerking (PPS) ............................................................................ 49
6.6.10 Organisatiestructuur binnen onderwijs ........................................................................ 49
7. Management in Social Profit: Financies in de non-profit sector ................................................... 50
7.1 Werkingsmiddelen ................................................................................................................ 52
7.2 Financiële middelen .............................................................................................................. 64
7.2.1 Financieel beheer .......................................................................................................... 65
8. Organisatiecultuur ......................................................................................................................... 76
8.1 Primaire kenmerken van een organisatiecultuur .................................................................. 76
8.2 Sterke en zwakke culturen .................................................................................................... 77
8.3 Soorten organisatieculturen of – klimaten ........................................................................... 78
8.4 Model van concurrerende waarden ...................................................................................... 79
8.5 Neurotische culturen ............................................................................................................. 79
8.6 Functie van de organisatiecultuur ......................................................................................... 80
8.7 Uitingen ................................................................................................................................. 80
8.8 Cultuur veranderen ............................................................................................................... 81
9. Tewerkstelling in de zorg - gastspreker ......................................................................................... 82
9.1 Democratie en sociaal overleg .............................................................................................. 82
9.1.1 Sociaal overleg ............................................................................................................... 82
9.2 Paritaire Comité’s (PC)........................................................................................................... 84
9.2.1 Non-Profit : verschillende deelsectoren ........................................................................ 84
9.2.2 Loonvoorwaarden 319.01 ............................................................................................. 85
3
, 9.3 Solidariteit onder druk .......................................................................................................... 91
9.4 De Witte Woede .................................................................................................................... 92
10. Zingevende kwaliteit (gastspreker) ........................................................................................... 93
10.1. Kwaliteitszorg .................................................................................................................... 94
10.1.1. Meetbare kwaliteit vs zingevende kwaliteit.................................................................. 94
10.1.2. Combinatie Van Delden en De Witte ............................................................................ 96
10.1.3. Evoluties in kwaliteitsdenken ........................................................................................ 96
10.2. Monitoring van beleid ..................................................................................................... 100
10.2.1. Kwaliteitsnormering .................................................................................................... 100
10.2.2. Kwaliteitstoetsing ........................................................................................................ 101
10.2.3. 14 Strategieën voor kwaliteitsverbetering .................................................................. 106
11. Verandermanagement ............................................................................................................ 109
11.1. Brainstorm ....................................................................................................................... 109
11.2. Organisatieverandering ................................................................................................... 109
11.2.1. 3 fasen van geplande verandering (K. Lewin) ............................................................. 109
11.3. Kotter: vaardigheden voor het doorvoeren van geplande veranderingen ..................... 111
11.3.1. Model van Kotter......................................................................................................... 112
11.4. Verbindend veranderen .................................................................................................. 113
11.4.1. Verbindend veranderen: middelen ............................................................................. 114
11.5. Change agent ................................................................................................................... 114
11.6. Oplossingsgerichte methodieken .................................................................................... 115
11.6.1. Appreciative Inquiry (AI).............................................................................................. 115
11.6.2 Reteaming.................................................................................................................... 118
11.7 Omgaan met weerstand ...................................................................................................... 126
11.7.1 Weerstand heeft een inhouds- en relatieniveau ........................................................ 126
11.7.2 Conflictdriehoek van Malan ........................................................................................ 126
11.7.3 Van rouwtaken naar bouwtaken ................................................................................. 130
11.8 En ten slotte ........................................................................................................................ 130
12. Tewerkstelling in de zorg......................................................................................................... 131
12.1. Focus:............................................................................................................................... 131
12.2. Sociale partners → sociaal overleg ................................................................................. 131
12.3. Vakorganisaties / vakbonden .......................................................................................... 131
12.3.1. Bescherming / ondersteuning ..................................................................................... 131
12.3.2. Grootste vakorganisaties............................................................................................. 132
12.4. Witte woede (www.wittewoede.be)............................................................................... 132
12.5. Overlegorganen ............................................................................................................... 133
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller veroniquedenutte. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.96. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
59063 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 15 years now