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Glossary communication in everyday life

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A list of concepts from chapters 1 to 10, 12 and 13 of the book communication in everyday life for the course Introduction Media and Communication

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  • November 24, 2021
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  • 2020/2021
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H1: overview

Communication as action (actie) blz14 = the act of sending messages – whether or not they are
received

Communication as interaction (interactie) blz15 = an exchange of information between 2 (or more)
individuals

Communication as transaction (transactie) blz15 = the construction of shared meanings or
understandings between 2 (or more) individuals

Communication frame blz12 = a boundary around a conversation that pulls one’s attention toward
certain things and away from others

Constitutive approach to communication blz15 = communication can create or bring into existence
something that has not been there before, such as an agreement, a contract or and identity

Frame blz12 = a basic form of knowledge that provides a definition of a scenario, either because both
people agree on the nature of the situation or because the cultural assumptions built into the
interaction and the previous relational context of talk give them a clue

Meaning (betekenis) blz7 = what a symbol represents

Medium blz10 = means through which a message is conveyed

Presentation (presentatie) blz13 = one person’s particular version of, or “take” on, the facts or
events

Representation (representatie) blz13 = describes facts or conveys information

Sign (teken) blz6 = a consequence or an indicator of something specific, which cannot be changed by
arbitrary actions or labels (rook-> vuur, natte straat-> regen)

Social construction (sociale constructie) blz8 = the way in which symbols take on meaning in a social
context or society as they are used over time

Symbols (symbolen) blz6 = arbitrary representations of ideas, objects, people, relationships, cultures,
genders, races and so forth (geen direct verband tussen symbool en betekenis -> woord stoel en
stoel)



H2: identities, perceptions

Altercasting blz34 = how language can impose a certain identity on people, and how language can
support or reject the identity of another person (As a good friend… Only a fool would…)

Attitude of reflection (symbolic interactionism) (houding van reflective) blz33 = thinking about how
you look in other people’s eyes, or reflecting that other people can see you as a social object from
their point of view

Back region blz28 = a frame where a social interaction is regarded as not under public scrutiny, so
people do not have to present their public faces

Front region blz28 = a frame where a social interaction is regarded as under public scrutiny, so
people have to be on their best behaviour or acting out their professional roles or intended “faces”

, Identities (identiteiten) blz21 = symbolic creations based on the performance of personal roles, how
people perceive themselves, and how people want to be viewed by others

Perception (perceptie) blz21 = process of actively selecting, organizing, interpreting, and evaluating
information, activities, people, and essentially all the things that make up your world

Personal constructs (persoonlijke constructies) blz27 = individualized ways of construing or
understanding the world and its contents; bipolar dimensions used to measure and evaluate things
(kind-mean, intelligent-ignorant)

Prototype blz26 = the best-case example of something (beeld van romantische partner in je hoofd)

Schemata blz26 = mental structures used to organize information partly by clustering or linking
associated material

Selective exposure (selectieve blootstelling) blz25 = the idea that you are more likely to expose
yourself to that which supports your beliefs, values and attitudes

Selective perception (selectieve perceptie) blz25 = the idea that you are more likely to perceive and
focus on things that support your beliefs, values and attitudes

Selective retention (selectieve retentie) blz26 = the idea that you are more likely to recall things that
support your beliefs, values and attitudes

Self-description (zelfbeschrijving) blz29 = description that involves information about self that is
obvious to others through appearance and behaviour

Self-disclosure (zelfonthulling) blz29 = the revelation of personal information that others cannot
know unless the person makes it known

Symbolic interactionism (symbolisch interactionisme) blz33 = how broad social forces affect or even
transact an individual person’s view of who he or she is

Symbolic self (symbolische zelf) blz32 = the self that is transacted in interaction with other people;
that arises out of social interaction, not vice versa; that does not just “belong to you”



H3:

Accommodation (accommodatie) blz48 = when people change their accent, their rate of speech, and
their words in order to indicate a relational state with the person to whom they are talking

Accounts blz50 = forms of communication that go beyond the facts and offer justifications, excuses,
exonerations, explanations, or accusations

Act blz52 (table) = an element of the pentad involving what happened

Agency blz52 (table) = an element of the pentad involving how an act was accomplished

Agent blz52 (table) = an element of the pentad involving who performed an act

Avoidance blz55 (table) = when a person avoids a face-threatening act altogether

Bald on record blz55 (table) = when a person acts directly without concern for face needs (I need you
to...)

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