A summary of the lectures of the first 2 weeks of the course human error.
This summary is quite extensive, due to which reading the literature isn't necessary.
After the remaining weeks I'll also upload a summary of these weeks and at the end of the course I'll be selling all of them as a bundl...
Course structure: individual assignment + presentation.
No exam.
Individual assignment
Accident (human error) > pick a topic.
Short advisory report on human error – max 1000 words.
You can write this report in English or Dutch!
Human error = doing things we are not suppose to do or not doing things we are suppose to do.
Error = the failure of planned actions to achieve their desired goal without some unforeseen or chance
intervention.
A motorcycle crashing due to a tree that falls on it, is not human error!
The human is not ‘guilty’ in this.
Errors of automation > not conscious errors.
o Slips = action related. Attention failure. You quite quickly mention you did do it (or didn’t do it).
o Lapses = memory components. Something you forget to do.
Errors of conscious control
o Mistakes > you have a good plan that doesn’t work or you have a bad plan.
o (Violations (bad category) > being aware of not following the rules and having reasons for it.)
Rasmussen – 3 levels of human performance
Skill level = automated performance. These cost very little or no effort.
Rule level = pattern matching and recognition. Behaving in a similar way. If I …
Then…
Knowledge level = bounded rationality and thinking. In practice we don’t really use
this a lot. Thinking slow about solutions. Considering and coming to a conclusion.
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