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Summary OVERALL BUSINESS ORGANISATION: IEB-Ready Business Studies Notes $3.54   Add to cart

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Summary OVERALL BUSINESS ORGANISATION: IEB-Ready Business Studies Notes

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These PDF document contains all the necessary information needed to achieve a 95% PASS in the IEB FINALS, as I did with these very notes. Each page contains colour (not too much that it becomes distracting) and takes a very structured and consistent approach to summarising. The TEXTBOOK is often TO...

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  • November 30, 2021
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  • 2021/2022
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Chapter 2- Overall Organisation Performance
Macro Environment
PE2STLE
● Political
● Economical
● Ethical
● Social
● Technological
● Legal
● Environmental

Market Environment
Porter’s Six Forces Model
● Power of competitors
● Threat of new entrants
● Substitute Products
● Power of buyers
● Power of suppliers
● Impact of complementary products

Micro Environment
Eight Business Function
● Purchasing function
● Production department
● Financial function
● Human Resources
● Marketing department
● Administrative function
● General Management


1. The importance of creative thinking and problem solving
techniques to identify strategies to improve the overall
performance of the business

- Defined as identifying a problem the consumer is not even aware of yet and finding a
way to solve that problem
- Aim is to create and maintain a competitive advantage, as well as adaption of the
product life cycle

, 2. Problem-solving Techniques

2.1 Pros and Cons Chart
- Make a decision based on the advantages and disadvantages of a specific option


PROs CONs


*CHECK BOOK p.29

2.2 Decision Tree
- Visual representation of different outcomes to a single event

2.3 Value Chain Analysis
- Aim is to add value for the stakeholders/customers to be satisfied
- Review entire business process to decide where value is added / can be added in a cost
effective manner to enhance the quality of the product or service rendered

2.4 PE2STLE Analysis
- Analyse each sector and formulate strategies to overcome the challenges

2.5 SWOT Analysis
- Used to assess the internal and external environments\
- Strength & Weakness > Internal (8 Business functions/ Micro Environment)
- Opportunity & Threat > External (Makro/ Market Environments)
*CHECK BOOK p.31
2.6 The Delphi Technique
- Obtains the opinions of experts on a particular topic without face-to-face engagement
- Experts remaining anonymous prevents subjectivity and bias when expressing their
opinions / recommendations critically
- First information will be collected from a panel of people about their expectations

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