Organiseren en Managen samenvatting H1 tot en met 10
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Course
Organisatiekunde
Institution
Hogeschool Rotterdam (HR)
Book
Organiseren en managen
Met een gerust gevoel jouw tentamen organisatiekunde maken? Wie wil dat nu niet?! Koop dus snel deze samenvatting! Hierin wordt alle stof (hoofdstuk 1 tot en met 10) behandelt, zodat jij een prachtig cijfer voor dit tentamen kunt halen.
9 studenten gingen jou al voor en behaalde gemiddeld een ...
,Inhoudsopgave
Hoofdstuk 1 hoofdpunten van organiseren en managen.......................................................................6
1.1 Organiseren..................................................................................................................................6
Hoe komt een organisatie tot stand?.............................................................................................6
6 eigenschappen van een goede manager:....................................................................................6
Er zijn drie management lagen:......................................................................................................6
1.2 Managen...................................................................................................................................7
1.3 Drie algemene organisatieproblemen..........................................................................................7
1.4 Organisatiestromingen.................................................................................................................8
Klassieke organisatiekunde.............................................................................................................8
Frederick Taylor..............................................................................................................................8
Henri Fayol......................................................................................................................................8
Gedragskundige benadering...........................................................................................................8
Revisionisme...................................................................................................................................9
Likert en zijn ‘Linking pin’-principe.................................................................................................9
McGregors X- en Y-theorie.............................................................................................................9
Blake en Mountons ‘managerial grid..............................................................................................9
Systeembenadering........................................................................................................................9
Contingentiebenadering...............................................................................................................10
1.5 Wat blijft: organisatieverandering..............................................................................................10
1.6 Ontwikkeling en groei van organisaties......................................................................................10
1.6.1 Wintzen...............................................................................................................................10
1.6.2 Het groei- en crisismodel ven Greiner.................................................................................10
1.7 Voortdurende verbetering: de lerende organisatie....................................................................11
1.8 Social media en organisaties.......................................................................................................11
1.9 Disruptieve innovatie..................................................................................................................11
Hoofdstuk 2 Kennismaking met het 7S-model.....................................................................................11
2.1 Het 7S-model..............................................................................................................................11
2.2 Strategy......................................................................................................................................12
2.3 Structure.....................................................................................................................................13
2.4 Systems.......................................................................................................................................13
2.5 Staff............................................................................................................................................13
2.6 Style............................................................................................................................................14
2.7 Shared values..............................................................................................................................14
2.8 Social Media en het 7S-model....................................................................................................14
StudentLouise
, 2.9 Disruptieve innovatie en het 7S-model.......................................................................................15
Hoofdstuk 3 Strategie...........................................................................................................................15
3.1 Strategie.....................................................................................................................................15
De strategische driehoek bestaat uit:...........................................................................................15
3.2 De omgeving van de organisatie.................................................................................................15
DESTEP-onderzoek: kansen en bedreigingen................................................................................16
7S (sleutelvaardigheden)-model-> kwaliteiten, verbeter- en aandachtspunten..........................16
SWOT............................................................................................................................................17
Het vijfkrachtenmodel van Porter (1987).....................................................................................17
ABCD-methode voor stakeholdersanalyse...................................................................................19
3.2.3 Treacy en Wiersema............................................................................................................20
3.3 Social media en strategie............................................................................................................20
Stappenplan strategie social media (Kerkhofs 2012)....................................................................20
3.4 Disruptie en strategie.................................................................................................................21
Hoofdstuk 4 Structuur..........................................................................................................................22
4.1 Bouw van structuur....................................................................................................................22
4.2 Groeperen van taken en functies...............................................................................................22
4.3 Combinatie van F-,P-,M-, en G-indeling......................................................................................23
4.4 Organisatiestructuur volgens Henry Mintzberg..........................................................................24
Strategische top............................................................................................................................25
Het middenkader..........................................................................................................................25
De technische staf........................................................................................................................25
De ondersteunende staf...............................................................................................................25
De uitvoerende medewerkers......................................................................................................26
Configuraties.................................................................................................................................26
Coördinatiemechanismen.............................................................................................................28
Situationele factoren....................................................................................................................28
4.5 Social media en structuur...........................................................................................................28
4.6 Disruptieve innovatie en structuur.............................................................................................29
Hoofdstuk 5 systemen..........................................................................................................................30
5.1 Systemen binnen de organisatie.................................................................................................30
5.2 Systemen voor strategiebepaling...............................................................................................30
SMART..........................................................................................................................................30
Maatschappelijk verantwoord ondernemen................................................................................30
Deming-circel/PDCA.....................................................................................................................30
5.3 Systemen voor communicatie....................................................................................................31
StudentLouise
, 5.4 Systemen voor stroomlijning van bedrijfsprocessen..................................................................31
Systeem voor customer relationship management......................................................................31
Enterprise resource planningssysteem.........................................................................................31
Six Stigma-systeem.......................................................................................................................31
Systemen onder ISO 9001.............................................................................................................31
5.5 Social media en systemen...........................................................................................................31
5.6 Disruptieve innovatie en systeem...............................................................................................31
Hoofdstuk 6 Personeel.........................................................................................................................32
6.1 Ruilrelatie tussen individu en organisatie...................................................................................32
6.2 Vraag en aanbod van de organisatie...........................................................................................32
6.3 Vraag en aanbod van het individu..............................................................................................33
6.4 De humanresourcemanagement-cyclus.....................................................................................34
6.5 Sociaal media en personeel........................................................................................................34
6.6 Disruptieve innovatie en de medewerkers.................................................................................35
Hoofdstuk 7 managementstijlen..........................................................................................................36
7.1 Klassieke benadering van managementstijlen............................................................................36
Leiderschap op basis van mate van invloed..................................................................................36
Taakgericht en relatiegericht leiderschap.....................................................................................36
7.2 Inspirerend versus zakelijk leiderschap......................................................................................38
7.3 Leiderschapscompetenties.........................................................................................................38
7.4 Social media en managementstijlen...........................................................................................38
7.5 Disruptieve innovatie en leiderschap..........................................................................................38
Hoofdstuk 8 Sleutelvaardigheden........................................................................................................39
8.1 Kernbekwaamheden...................................................................................................................39
Reframing.....................................................................................................................................39
Herstructurering...........................................................................................................................39
Revitalisering................................................................................................................................39
beloning........................................................................................................................................39
8.2 Omvang van bedrijven en hun sleutelvaardigheden...................................................................39
8.3 Competentiemanagement..........................................................................................................40
8.4 Acht kenmerken van excellente organisaties.............................................................................40
8.5 Social media en kernbekwaamheden.........................................................................................41
8.6 Disruptieve innovatie en excellente organisaties.......................................................................41
Hoofdstuk 9 gedeelde waarden............................................................................................................41
9.1 Inhoud van bedrijfscultuur.........................................................................................................41
9.2 Effecten van bedrijfscultuur........................................................................................................41
StudentLouise
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