Summary
Summary Operations and Process Management IBS Year 4
- Course
- Institution
- Book
Chapter 1,2,6,15,12,7,13,11 summarized Lecture Slides included Additional material
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
More summaries for
-
Operations management samenvatting IBS
-
Summary Operations and Process Management
-
Operations and process management, N. Slack
Seller
Followlaurajanssen03
Reviews received
Content preview
OMA 1 SummaryContents
Lectures: ............................................................................................................................... 3
Week 1: Operations, processes and operations strategy ................................................... 3
Week 2: Process design .................................................................................................. 19
Week 3: Project management and Improvement ............................................................. 22
Week 4: Supply chain management and Quality management ........................................ 29
Week 5: Lean synchronization (Deliver) .......................................................................... 38
Case Studies: ..................................................................................................................... 44
Case Study 1: McDonald’s: Half a century of growth ....................................................... 44
Case Study 2: ARAPU ..................................................................................................... 45
Case Study 3: Photonics Malaysia Sdn Bhd .................................................................... 46
Case Study 4: Supplying fast fashion .............................................................................. 48
Operations and Process Management by N. Slack and A. Brandon Jones ......................... 51
Chapter 1: Operations and processes (Direct, steering operations and processes) ......... 51
Chapter 2: Operations and strategic impact (Direct, steering operations and processes) 58
Chapter 6: Process design 2 – Analysis (Design, shaping processes and operations) .... 73
Chapter 15: Project management (Develop, improving the operation’s capabilities) ........ 86
Chapter 12: Improvement (Develop, Improving the operation’s capabilities) .................... 93
Chapter 7: Supply chain management (SCM) (Deliver, Planning and controlling ongoing
operations) .................................................................................................................... 108
Chapter 13: Quality management (Develop, improving the operation’s capabilities) ...... 118
Chapter 11: Lean synchronisation (Deliver, planning & controlling ongoing operations) 129
Additional Material: ........................................................................................................... 143
Important Aspects of the Course ................................................................................... 143
Video "What is operations and process management?" according to main author Nigel Slack
...................................................................................................................................... 145
Video "What is a process?" according to Mr Domingo ................................................... 145
Bibliography ...................................................................................................................... 147
1
,2
,Lectures:
‘’A smart man learns from his mistakes, but a smart man learns from mistakes of others.’’
Week 1: Operations, processes and operations strategy
4 Ds
Chapter 1:
Operations and Process Management: The activity of managing the resources and
processes that produce products and service.
Operations: an arrangement of processes
Process: An activity or a collection of actions/activities with a specific purpose turning Input
into Output. – Black box approach
3
, Examples of Operations:
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller laurajanssen03. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.48. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67163 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now