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UNIT 5 Health and Social Care coursework
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Detailed coursework for unit 5 HSC. contains 37 k words and graded as D*.
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Learning aim, A: Evaluate the success of promoting anti-discriminatorypractice
P1/M1/D1
P1. Explain the importance of promoting equality and diversity for individuals with different needs.
M1. Analyse the impact of preventing discrimination for individuals with different needs.
D1. Evaluate the success of promoting anti-discriminatory practice for specific individuals with different needs.
A1: Promoting Equality, Diversity, and preventing Discrimination
Equality means a state of being equal; the right of different group of people to have similar social position and receive
the same treatments. Equality is an essential component in Health and Social Care to ensure that services provided to
people are equally, fair, and accessible to everyone. The Equality act 2010 legally protects people form discrimination in
workplace and wider society. Hence, it is essential that everyone have equal access to the services they need from the
doctors and services, a service of equal quality that meets their needs. Respecting and considering their different beliefs
and point of views on their personal religious beliefs for instance, having a strict diet and not eating a certain food. By
removing discrimination and prejudice in the Health and Social Care sector will ensure that everyone is treated equally,
and fairly, resulting correlation in the number of happy and healthy patients since their needs have been met. This also
leads for the NHS (National Health Service) to make it more explicable to the patients and service providers by
promoting anti-discrimination in workplace. For example, the care workers being treated differently because of their
ethnic background by other co-workers and the service users which resulting them being self-conscious and having low
self-esteem and confidence. (can use pregnancy as example relate to equality act)
Diversity is the term used for a variety or range of differences. The practice of involving people from different ethnic and
social backgrounds, beliefs, cultures, and sexual orientations. The UK is a multicultural society with diverse backgrounds,
beliefs, cultures, etc. This has an impact on delivering the health and social care service not only because the service
providers and professional come from different background, but also the care users. Having people from different
culturally and socially diverse society to work in the Health and Social Care allow them to provide and access wide range
of skills and expertise from different traditions and cultures leading them to create new and exciting opportunities for
new treatments and for professional practitioners as different countries practice various health care and treatments for
their patients for example, china uses more biological and natural remedies in their medications. In HSC sector, having a
group of diverse nationalities and backgrounds will help them solve the upcoming issues better and able to help
individuals who need special needs and care such as Martin, Nusrat and Maria.
Discrimination is treating a group of people or a person differently. This might be because of their age, gender, religion,
culture, race, social class disability etc. Being discriminated means being treated differently or having bias toward
someone because of having different points of view or not liking someone or something.
There are four types of discrimination:
Unfair discrimination is being treated different compared to someone else. People could be discriminated on their
arbitrary ground including their sex, age, race, disability and more. For example, not getting the job or promotion
because of older age than another person, despite having the same qualification and experiences. There is an
Employment Equality Act (EEA) that prohibits discrimination against the employee. However, this act cannot be applied
for other discriminations such as not getting paid the same amount as manager. This is therefore a discrimination but
not unfair discrimination as it is based on legitimate.
,Direct discrimination is being treated unfairly because of the protected characteristics such as race, religion, gender,
appearance etc. When someone is rude or hostile against someone because of their point of view towards them for
example, calling someone that wears hijab a terrorist. This discrimination is easy to prove as it is done publicly and heard
or witnessed by other people. Also, direct discrimination is against the Equality Act 2010 and discrimination against the
Equality Act is unlawful which can lead to actions being taken in civil court.
Thirdly, the Indirect discrimination is more complicated and difficult to prove. Indirect discrimination is when there are
policy and rules applied for everyone, however, it can have a worse effect on someone. For example, the manager may
disrespect the idea and dismiss a member in a jokey way but appear supportive and friendly towards other staff.
Lastly, the positive discrimination is when decisions are made in a person's favor because there is something special and
makes them different from others. For example, hiring people with specific physical characteristics such as long hair,
dark skin because they play character that relates to someone in an advertising agency. Or only hiring someone for a job
that comes from the same city or family over someone from different city could also be considered as a positive
discrimination. Further, positive discrimination is unlike other types of discriminations in lawful. However, It can be
unlawful when employer is recruited because they have relevant protected characteristic rather than they are the best
candidate.
Initiatives taken at preventing discrimination:
The Equality Act 2010 protects the people form discrimination on their protected characteristics such as: Age, disability,
marriage, gender, pregnancy, race, religion, sexual orientation and more. This act considers people as disabled if they
are mentally and or physically that are impaired. For example, you are considered as disabled if you are depressed for a
long term and cannot make any decision for yourself because of your mental illness. The Equality Act has been replacing
all the previous such as Race Relation Act and Discrimination Act to ensure every individual understands what their
rights are.
Access
Diet
Support
Advocacy services
To prevent the discrimination in the health care environment, we can make changes in the environment such as making
the corridors and hallways wider and installing disabled toilets leading for the patients to be comfortable in what they
are doing without facing any discrimination. Further, the diet is very important as it can sometimes be difficult for those
with medical condition, religious requirements and cultural preference to have specific foods. For example, Muslims
follow a strict religious diet where they cannot eat pork meat and drink alcohol. By accessing diet in the healthcare, we
ensure they are not discriminated. Support and advocacy services are other initiatives that can help individuals that
require support to make decisions for their own. For example, Nusrat have difficulties expressing her needs and hence
an advocate who is experienced with people who has learning difficulties can support her with making her decisions.
This will not only support Nusrat in meeting her needs, but also prevent discriminations.
The importance of preventing discrimination:
It is important to prevent discrimination for everyone to receive the same services and equal quality. Having no
discrimination in a community promotes atmosphere of unity in a workplace, freedom, belief, environment of trust, and
happiness. If there is no discrimination, the poorest people who are often discriminated against will be given the
opportunity in a workplace with encouragements to develop a higher self-esteem. Preventing discrimination will reduce
,the number of depression and bullies as well as the number of people committing suicide as they are feeling happier and
more welcome in the community and not discriminated because of their race, age, background, and religion. A
community that promotes anti-discrimination practice will have a progressing and greater society cohesion, employee
and client communication, work performance, customer services, recruitments, and employee and client-relations. This
allows the community to develop and expand as the people will be accepting each other and there will be less
differences between people of various backgrounds. The society will be free to grow without the issues of aggression,
terrorism, conflicts and wars.
Discrimination in HSC sector can have some serious consequences on both the patients as the care providers. Being
discriminated as a patient will affect their condition and the quality of the care they receive. If a patient for example is
discriminated because of their race by other patients or workers, the patient might lose their confidence and self-
esteem as they think that they are not being cared and liked. They might feel worthless and different and can become
depressed which deteriorates their condition even more instead of improving. Other consequences can be reluctant to
seek for support, stress, withdrawal from social activities, living in fear, mental illnesses and even injury and death. It is
very crucial to avoid the discrimination on the service providers as well since it can affect the quality of the service they
provide as well as their self-esteem. In some cases, it can lead to abuse and malpractice. On the other hand, if there is
no discrimination in the HSC sector, the patients will be a lot happier and feel better and comfortable about themselves
as they will be treated fairly and equally. They will have a higher self-esteem and confidence and will be more likely to
seek for support if needed and take part in different activities in the society. The service providers will form a better
relationship with the patients and a better communication allow them to understand the needs of the service users even
better.
D1 Evaluate the success of promoting anti-discriminatory practice for specific individuals with different needs.
As Nusrat is now 19 years of age which is viewed as an age that is sufficiently experienced to settle on choices for herself
comparable to her consideration and backing. However, because she has learning difficulties and unable to decide for
herself and comprehend the necessities which makes her reliable on her mom who chooses the choices in her stead. she
may be discriminated by individuals in the clinic, for example, patients, staff and even her mom as she would settle on
choices in which Nusrat isn't included. She may believe that Nusrat doesn't comprehend what the choices mean. This
will offer individuals the chance to pass judgment and ridicule her due to her dependance and care she needs as she isn't
a child any longer. This will cause Nusrat to feel defenseless. She will also have a lower self-esteem as people will look
down on her and a burden to her mother who quit her job to takes care of her. To prevent this, Nusrat should be
present in all decision makings about her. She needs to aware and asked for her opinion. Further, Nusrat might face
discrimination by the staff in the Centre because of her epilepsy as she must be controlled and accompanied to the
bathroom. Th are staff might be annoyed and reluctant to help her going to the bathroom. They may even bully or abuse
her as she is the perfect target. This will make Nusrat feel a burden to the practitioners and become reluctant to seek
support. She will also feel that she does not have enough privacy and is undignified by the stuff which by itself will make
her feel stressed and depressed. To avoid this, Nusrat should be frequently asked if she is feeling well or if she has
something to talk about. If Nusrat feels comfortable to open up and admit that she has been dealt with inadequately by
any stuff, at that point measures should be taken on the conduct. lastly, because Nusrat has a trusting nature and easily
attach to others, she might be facing discrimination by other young people in activity classes. As Nusrat have not made a
strong attachment with her parents (her father passed away at youthful age) because she was in a residential school,
she might easily mistake bullies for friends and since she has learning difficulties, she will be made fun of by other girls in
the group in the name of ‘joke.’ This will make Nusrat feel that she is different from others and that she is not welcome
to the clubs resulting in her withdrawal from the activities that she like which she should be taking part in. This will also
make her feel lonely and depressed as she has no one to talk to as she left her friends in the residential school. To
remove this discrimination, Nusrat should be encouraged to take more part in other activities and spotlight on her
, capacities as opposed to her incapacities for instance, Nusrat probably won't be awesome in retaining the lines, rather
she may be acceptable in communicating her feelings and taking the role by acting realistically. The discrimination can
also be helped by using photographs and Makaton symbol to help her perceive who her ‘friends’ are.
However, Nusrat seems to receive different cares and is treated well in the community Centre. Nusrat has been
provided with a professional advocate who has experience in the field and can help Nusrat, as she has difficulties
expressing her emotions and needs. This will help Nusrat a lot as she has someone to talk to, but also someone who will
inform her about any decisions that involve her and her care. Further, she has also been provided with her own personal
care plan and formulated to take a person-centered approach along with a named person who has counseling skills.
This allows Nusrat to share her thoughts and emotions and take some weight off her chest if she is feeling distressed.
She has also been provided with a volunteer to accompany her to the bathroom and a specialist nurse practitioner who
is expert in epilepsy as Nusrat’s epilepsy is quite serious and concerning. This shows that Nusrat is less likely to face
discrimination in Centre and is being accompanied with loads of care and support instead, this will increase her self-
esteem and confidence as she does not feel lonely and left out by others.
Alice is in later adulthood and has experienced some life occasions which has influenced her psychological, emotional,
and physical health. Alice has become an alcoholic since she has lost her husband. She is now attending an aerobics
class. at least my face discrimination by the class members and manager of the club as she is an alcoholic and the class
members might judge her for being an addict, fanatic and saddest. they might refuse to become close with her as they
might think she will influence them negatively. Also because of her unpleasant alcohol smell they would take some
distance from her. They might think she is a careless person, since she is not taking care of her own and doesn't have the
required hygiene. this will affect Allice’s self-esteem and result her to become even more distressed and depressed.
Alice might become less social and start to isolate and withdraw from society. it is important that Alice receives an equal
service from the class and not be discriminated against as this can cause her alcohol consumption to increase even more
and essentially results some bigger issues with her physical and mental health. To forestall the discrimination, Alice
should be treated well by class members and the manager should frequently ask Alice if she is well and or if she needs
any help. this will make Alice feel that she is cared for and hopefully for her to open up and share her thoughts and
emotions as this can build up over the time if she continuous keeping them inside. The manager should not dismiss Alice
from the aerobics class as she might be feeling less welcomed by society and discriminated against. by Alice joining the
Alcoholics Anonymous, she can also share her own story to others while through listening other’s stories, this can create
a bond between them. Secondly, Alice might face discrimination by the GP staff for example, they might delay her
appointments or require her to come in and queue for the appointment even though they are aware of the fact that she
is in her 70s and have mobility and transportation problems. This will make Alice to be reluctant to visit her GP and seek
for care. Additionally, Alice will also feel that she is mistreated and a burden to the staff. to prevent this discrimination,
the GP surgery should enable transportation facilities for Alice. The GP should also book weekly appointments for her to
check her health condition. Finally, Alice could be discriminated by the people in the sheltered accommodation and the
staff. She might be disrespected and mistreated as they might think she is powerless and doesn't have a family member
or friends to help or stand up for her. this might lead her feel unjustified and be even more sad thinking she doesn't
have her husband with her. This might lead her drink even more and rely on the anti-depressant which is addictive and
unhealthy. This discrimination can be prevented by referring Alice to bereavement counselor which is very helpful as
she is now at a very vulnerable state. She can also be helped by talking to the people in the sheltered accommodation
about her feelings and thought as they are at the same age as her and might have had similar experiences leading them
to have sympathy with Alice. To help Alice even more, she can join on different activities in the sheltered
accommodation which will help her to overcome her grief and move on with her life.
However, Alice receives a number of help and support for her to cope up with her life events and lifestyles. she has been
provided with bereavement counsellor to support her mental and emotional health. further, combined with the GP
visits, she has also nutritionist support as her health is not very well. Finally, Alice has been arranged an advocate who
can discuss her once, needs and wishes.
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