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Summary English 3rd year SME

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Summary English 3rd year SME. Succeeded!

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  • January 23, 2022
  • 3
  • 2021/2022
  • Summary
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M0: intro
Transferable skills
- = Skills you can transfer, or take with you from one experience to another
- 3 steps:
o Describes you proudest accomplishments from your past experiences
o Identify transferable skills that you used
o Articulate those transferable skills to a potential employer

Hard skills: skills that you can learn and develop
- My hard skills: my capability to work with Microsoft word, PowerPoint, and excel;
project management and marketing skills

Soft skills: are interpersonal skills and determine the way in which you deal with other
people (colleagues, customers, business relations).
- My soft skills: communication, leadership, and my strong social abilities

M1: human capital
Human capital:
- What: the economic value of a worker's experience and skills.
- Includes: assets like education, training, intelligence, skills, health, and other things
employers value such as loyalty and punctuality

How to stimulate human capital:
- Improve education in your business  extra (paid) courses
- Provide a work culture that increases creativity
- Divide labour into specialized niches  the more someone specializes, the more they
can improve something specific
- Hire a diverse workforce  people can learn from each other
- Provide coaching  example: a manager can coach his employees

Connection human capital and economic growth:
- The larger the human capital in a company, the greater the economic value
- An increase in the economic value means an increase of the economic growth


M2: supply chain management
What:
- Active management of supply chain activities to:
o Maximize customer value
o Achieve a sustainable competitive advantage
- Developing and running supply chains in the most effective & efficient ways possible

Customer value: the perception of what a product or service is worth to a customer versus
the possible alternatives. (Worth means whether the customer feels s/he got benefits and
services over what s/he paid.)

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