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IOP3704 ASS 4 SEMESTER 1 2020 Q&A
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IOP3704 ASS 4 SEMESTER 1 2020 Q&A
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Student number: 43552013Full names: Boitshoko Jeanette Molosi
Assignment number: 01
Module code: IOP3704
Unique number:697488
Due date: 23 March 2020
Question 1
Discuss the value of industrial psychology in employment and labour relations.
Employment relations is a scientific study of the behavioural dynamics underpinning the labour
relationship in the legal context.
Industrial psychology involved in employment relations seek to understand why employees join and
support trade unions and what behavioural dynamics are involved in active union membership and
Industrial psychology is interested in behavioural dimensions involved in union management
cooperation process. They investigate issues such as organizational justice perceptions and dual
commitment to the union and the employing organizational.
Workers are human beings, with feelings, emotions. Human labour is not merely a community in the
production process. Industrial psychology have unique training as specialists in the human behaviour in
the work place, they have the knowledge and skills necessary to continually remind organizations that of
the value of their human resources to ensure that workers are acknowledged as people with importance
and indispensable contributions to make towards the process of the organizations for which they work.
It provide a sense of rationality in its labour relations approach by facilitating the following
organizational process.
Organizational structure and re=structuring
Conflict management
Career counseling
Job grading
Organizational analysis change management
Dispute system design
Coaching and mentoring
Performance management
Recruitment and selection
Psychometric assessments
Job analysis
Employee assistance programmes
Training and development
Conducting scientific research
, Team building excersises
Handling the grievances’ of employees
Dealing with deviant employee behaviour
Labour relations is an interdisciplinary field of study which concern itself with the continuous process of
control over the dynamic individual and collective relationship between workers and management in
organisation, function within the wider environment, with an view to determining the conditions under
which work is done so that the needs of both parties are addressed
In 1995 the new laws were passed that contribute towards industrial peace. This law was built in a bases
of negotiation, cross disciplinary. Industrial psychologist can help manifest the ubderstanding of conflict
dispute, negotiations and resolutions, harmonious relations between employer and employee in the
workplace.
Labour relations concern itself over the continuous process of control over the employment
relationship. The employment relationship is dynamic and of an individual and collective nature. Labour
relations occur within all organizations and influence the environment the environment in which the
organisation function. The objective of labour relations is to determine the conditions under which work
is done so that the needs of both managers and workers are addressed. It is an interdisciplinary field of
study.
Labour relations is concerned with problems between employers and employees. It usually involves a
trade union. Co-operation and conflict between work parties. Resolving disputes in the workforce.
Bargaining or negotiating agreements between various segments of the workforce
Workers as human beings. Too much emphasis has been placed on the legalistic and mechanistic
aspects of the industrial employer employee relationship. Hence, a change in emphasis in labour
management from the mechanical to the behavioural science aspects with particular attention to
relationships in general and labour relationships
Individual variables
Psychologists should investigate the influence of attitudes and roles. The influence of the settling of
employee grievances on attitudes also justifies investigation, to assess deeper feelings and attitudes of
employees so that leaders of trade unions have an adequate understanding of them. Industrial
psychologists should investigate managerial attitudes towards unions so that it can be established how
these influence the sound industrial systems
Unions and Employees
Workers reasons and desire for joining the unions. Union instrumentality extent to which union
objectives coincide with members’ needs and interests. Workers commitments to unions. Research into
commitments to the union, organization and dual commitment. Provide answers to questions such as
what influences are exerted by unions on the personal development and adjustment of workers.
Industrial behaviour or women relative to men
Employee Needs
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