Question 1
12..5 pts
Which of the following is true?
All Progress Monitors are timed just like the quizzes.
Once you have started a Progress Monitor or Quiz you are advised not toggle between
the assessment and course materials. This could cause the answers to be prematurely
submitted and may be lost in the courseware.
An internet connection is unnecessary to submit your Progress Monitors or Quizzes to
be graded.
Quizzes have no time limits in which to complete the assessments once you have
begun.
If you toggle between your courseware and a Progress Monitor/ exam/quiz, you may
lose the responses you have already completed or your work will automatically submit
even if you have not completed the assessment. The introductory instructions screen for
each assessment will indicate the time limit, if any. Some assessments will show
correct/incorrect answers and/or feedback immediately when you click Submit, but your
Academic Coach will not know that you have completed the assessment until you are
connected to the internet. Best not to leave the progress monitor, exam, or quiz area
once you've entered it to take the assessment.
Question 2
12..5 pts
You are having difficulties opening an assignment or accessing your course in Canvas.
What should you do according to the information provided by the nursing professor?
Hint: Your professor or coach cannot help you with technical or software issues
regarding using your computer.
Call a family member to help you.
, 1) Contact the Canvas Support “Help” tab through the left hand side of the Canvas
home page (2) contact UTA technical support and, then, (3) email my Academic Coach
to they are aware of the technical issues you are having.
Wait until the situation clears itself up.
Turn off the computer.
If you are having a technology problem, it is always best to contact Technical Support
immediately. They will issue a help desk ticket that confirms you are having difficulty.
Then email your Academic Coach to let him/her know your are having difficulty. Faculty
and Coaches assist in course content issues. Tech Support and CDE Support assist in
the technology issues.
Question 3
12..5 pts
You are in the in middle of an exam and the exam shuts down. What should you do?
Hint: Your nursing professsor and coach cannot assist you with technical or software
issues regarding your personal computer.
Leave a message on the Student Services voicemail account.
Turn off your computer. Then contact 24/7 Blackboard Support (link is at the top right
hand portion of every Blackboard screen).
Contact Canvas Support through the "Help" tab and UTA Technical Support so they can
document your problem with a ticket number and time stamp. (2) Then email your
Academic Coach so they are aware that you are having problems.
Call a family member to come help you.
In order for your professor or coach to consider your situation, you MUST obtain
documentation from Canvas Support before the close of the time period allotted for the
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