Summary
Samenvatting bedrijsprocessen
- Course
- Institution
Dit is een uitgebreide samenvatting van de cursus bedrijfsprocessen.
[Show more]
Seller
Follow
Notitiesvanjens
Content preview
Samenvatting bedrijfsprocessenInhoud
1. Inleiding..................................................................................................................................................... 4
1.1 Bedrijfsprocessen?..........................................................................................................................................4
1.2 Het SCOR model.............................................................................................................................................5
1.3 Innovatie vs. verbetering................................................................................................................................6
1.4 Kenmerken processen....................................................................................................................................6
1.4.1 Transactie volgt selectie.........................................................................................................................6
1.4.2 Drie subprocessen..................................................................................................................................6
1.4.3 Continue verbetering..............................................................................................................................7
1.4.4 Blokkendoos............................................................................................................................................7
1.5 De geschiedenis van ERP................................................................................................................................7
1.6 Belgische markt..............................................................................................................................................8
2. Natuurlijke verhoudingen......................................................................................................................... 10
3. Basisbegrippen......................................................................................................................................... 13
3.1 Bullwhip........................................................................................................................................................13
3.2 Productieomgevingen..................................................................................................................................16
3.2.1 Job shop................................................................................................................................................16
3.2.2 Continuous flow....................................................................................................................................19
4. Lean thinking........................................................................................................................................... 21
4.1 Geschiedenis van Lean.................................................................................................................................21
4.1.1 Personen...............................................................................................................................................21
4.1.2 Toyota – the Lean Model......................................................................................................................22
4.2 7 principes....................................................................................................................................................23
4.2.1 Value.....................................................................................................................................................23
4.2.2 Value creation.......................................................................................................................................23
4.2.3 Pull........................................................................................................................................................25
4.2.4 Flow.......................................................................................................................................................26
4.2.5 Cultuur (Roles, responsibilities and culture)........................................................................................28
, 4.2.6 Neuzen in dezelfde richting (Goal alignment)......................................................................................28
4.2.7 Continue verbetering/Continuous improvement.................................................................................29
5. VSM......................................................................................................................................................... 30
5.1 Wat is Value Stream Mapping?...................................................................................................................30
5.1.1 Symbolen..............................................................................................................................................32
5.2 Waste walk/current state............................................................................................................................33
5.3 Future state..................................................................................................................................................35
5.3.1 Cyclus vs takttijd...................................................................................................................................35
5.3.2 Afval kwalificeren.................................................................................................................................36
6. BPMN...................................................................................................................................................... 39
6.1 Wat is BMPN?..............................................................................................................................................39
6.2 Symbolen......................................................................................................................................................41
6.2.1 Pools en swimlanes...............................................................................................................................41
6.2.2 Andere symbolen..................................................................................................................................43
7. Verkoopproces......................................................................................................................................... 46
7.1 Selectieproces...............................................................................................................................................46
7.2 Order to Cash proces....................................................................................................................................47
7.2.1 KOOP.....................................................................................................................................................47
7.2.2 Proces...................................................................................................................................................49
8. S&OP proces............................................................................................................................................ 52
8.1 Marketingproces..........................................................................................................................................52
8.2 Demand planning proces.............................................................................................................................53
8.3 Supply Planning Proces................................................................................................................................54
8.4 Sales & Operations Planning proces............................................................................................................54
8.4.1 S&O-meeting........................................................................................................................................54
9. Planningsproces....................................................................................................................................... 56
9.1 Onafhankelijke vraag...................................................................................................................................57
9.2 Aanvulling en afstemming van processen: MPS..........................................................................................58
2
, 9.3 Explosie: MRP en CRP...................................................................................................................................59
9.4 Orders maken...............................................................................................................................................60
10. Productieproces..................................................................................................................................... 62
10.1 Vrijgeven productieorder...........................................................................................................................62
10.2 Voorbereiden..............................................................................................................................................63
10.3 Stagen en omstellen...................................................................................................................................63
10.4 Produceren.................................................................................................................................................63
10.5 Afronden.....................................................................................................................................................64
11. Aankoopproces...................................................................................................................................... 65
11.1 Definitie: generiek proces...........................................................................................................................65
11.1.1 Selectieproces.....................................................................................................................................66
11.1.2 Transactieproces.................................................................................................................................67
11.2 Goederen en diensten................................................................................................................................68
3
, 1. Inleiding
1.1 Bedrijfsprocessen?
Waarom bedrijfsprocessen?
o In bedrijven gebeurt alles via processen
Wat is een proces?
o Waarde toevoegende activiteiten (proces voert waagde toe)
o Het voldoet aan controles en wettelijke verplichtingen
o Bedrijfsregels en de interne afspraken bv. hoeveel aankopen
o Afval of geen waarde toevoegende activiteiten = opportuniteiten tot
verbetering bv. Te veel afval
Soorten bedrijfsprocessen
o Algemeen: verkoop, aankoop, marketing, financiering, controle,
boekhouding, HR
o Specifiek voor goederen: voorraadbeheer, productie, planning,
distributie, transport, dienstverlening
o Specifiek voor diensten: dienstverlening, bv consulting, accounting
ICT, recrutering, loonberekening
o Andere: onderzoek & ontwikkeling vs operaties
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Notitiesvanjens. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.88. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67474 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now