Question 1
2 out of 2 points
Team efficacy can cause team members to be ________ their
decisions.
Selected Answer: overconfident in
Response Teams sometimes become overconfident and develop
Feedback: a false sense of invulnerability. In other words, the
team's efficacy far exceeds reality regarding its
competencies and the favorableness of the situation.
Question 2
2 out of 2 points
In which of the following scenarios would stakeholders be more
likely to believe the team's decision is fair?
Selected when the team mirrors the surface or deep-level
Answer: diversity of its constituents
Response Another advantage of diverse teams is that they often
Feedback: provide better representation of the team's constituents,
such as other departments or clients from similarly
diverse backgrounds. This representation brings
different viewpoints to the decision; it also gives
stakeholders a belief that they have a voice in that
decision process. Voice is an important ingredient in
procedural justice, so stakeholders are more likely to
believe the team's decision is fair when the team
mirrors the surface or deep-level diversity of its
constituents.
, Question 3
0 out of 2 points
Scenario E
DMI has several teams in their company. At any given time, the
company may have teams starting and ending. Kimberly is on a team
where everyone is being polite and deferring authority. Jose's team
has just started to build consensus around the group's objectives.
Victor's team has learned to efficiently coordinate and resolve
conflicts. Sheena's team has just ended.
Kimberly is on a team that is
Selected Answer: performing.
Response Forming, the first stage of team development, is a
Feedback: period of testing and orientation in which members
learn about each other and evaluate the benefits and
costs of continued membership. People tend to be
polite, will defer to authority, and try to find out what
is expected of them and how they will fit into the
team.
Question 4
2 out of 2 points
Which of the following generally occurs during the storming stage of
team development?
Selected Members try to establish norms of appropriate
Answer: behavior and performance standards.
Response The storming stage is marked by interpersonal conflict
Feedback: as members become more proactive and compete for
various team roles. Members try to establish norms of
appropriate behavior and performance standards.
Question 5
2 out of 2 points
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