Level 3 BTEC Public Services Unit 14 Responding to Emergency Services Task 1 P1 P2
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Course
Unit 14 Responding to Emergency Services
Institution
PEARSON (PEARSON)
Level 3 Public Services Unit 14 Responding to Emergency Services Task 1 covers P1 and P2. Other tasks for this unit can be found on my page I got a distinction on this unit so I hope my work can help you :)
Know the importance of responding
to emergency incidents safely in
response vehicles
,Emergency Incident
As described in the Civil Contingencies Act 2004, an emergency incid
is when one or more emergency incident need to immediately help
someone who is at risk or in danger. The act defines an emergency
incident as a threat to human welfare, threat to the environment or
threat to security which links to the war on terrorism. Examples off
some emergency incidents include, 9/11, London bombings in 2005
maybe the Hillsborough disaster.
, Incident Grading
The emergency services are known as category 1 responders under t
Civil Contingencies Act they are all legally responsible to cooperate in
any emergency. An inter agency approaches are done at a Local
Resilience Forums. The emergency services personnel people are
required to attend a forum at least once every six months in
preparation for something like this.
Role of Call Centres
The people within the call centres and incident managers are very
important in the process off dealing with an emergency incident. The
responsibilities they have include: Directing emergency services to d
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