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Volledige samenvatting people management
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Volledige samenvatting van het vak people management gegeven in het derde jaar Automotive management.
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Inhoud1 Human resources management...................................................................................................1
1.1 Personeelsbeleid en HRM ....................................................................................................1
1.1.1 Industriële revolutie.....................................................................................................1
1.1.2 Taylor ..........................................................................................................................1
1.1.3 Human relations ..........................................................................................................1
1.1.4 Human resources management ...................................................................................1
1.2 HR-cyclus .............................................................................................................................2
1.3 Rollen van HRM volgens Ulrich ............................................................................................2
1.3.1 Strategische partner ....................................................................................................3
1.3.2 Change agent ...............................................................................................................3
1.3.3 Verdediger van de medewerkers .................................................................................3
1.3.4 Administratief expert ...................................................................................................3
2 Organisatiecultuur ......................................................................................................................3
2.1 Organisatiecultuur ...............................................................................................................3
2.2 Missie, visie en organisatiecultuur .......................................................................................4
2.3 Het UI-model van Sanders en Neuijen..................................................................................5
2.3.1 Waarden: .....................................................................................................................5
Wat wordt als goed en wat wordt als slecht beschouwd in de organisatie. De waarden geven de
medewerkers ook houvast. (missie en visie) ................................................................................5
2.3.2 Rituelen: ......................................................................................................................5
2.3.3 Helden: ........................................................................................................................5
2.3.4 Symbolen:....................................................................................................................5
2.4 Sterke en zwakke organisatiecultuur....................................................................................5
2.5 Hinderpalen bij cultuurverandering .....................................................................................5
2.6 Cultuurtypologie van Handy ................................................................................................6
2.6.1 Rolcultuur ....................................................................................................................6
2.6.2 Machtscultuur .............................................................................................................6
2.6.3 Persoonscultuur ...........................................................................................................7
2.6.4 Taakcultuur ..................................................................................................................7
3 Strategische personeelsplanning .................................................................................................8
3.1 Organisatiedoelstellingen en strategische personeelsplanning.............................................8
3.2 Personeelsbehoefte bepalen ...............................................................................................9
3.2.1 Inschatting of prognose ...............................................................................................9
3.2.2 Begrippen rond personeelsbezetting............................................................................9
, 3.3 Intern personeelsaanbod bepalen ..................................................................................... 10
3.4 Analyseren en voorspellen vd arbeidsmarkt....................................................................... 10
3.5 Opmaken van planning ...................................................................................................... 10
3.6 Evaluatie van de planning .................................................................................................. 11
3.7 Flexibiliteit van de organisatie ........................................................................................... 11
4 Competentiemanagement ........................................................................................................ 11
4.1 Competentiemanagement ................................................................................................. 11
4.1.1 Functieanalyse ........................................................................................................... 11
4.1.2 Functieprofiel ............................................................................................................ 11
4.2 Nut van een functieprofiel ................................................................................................. 11
4.2.1 Rekrutering en selectie .............................................................................................. 11
4.2.2 Job design .................................................................................................................. 12
4.2.3 Prestatiebeoordeling ................................................................................................. 12
4.2.4 Training, opleiding en ontwikkeling ............................................................................ 12
4.2.5 Functiewaardering en beloning .................................................................................. 12
4.2.6 Ergonomie en veiligheid ............................................................................................. 12
4.3 Elementen van de functiebeschrijving ............................................................................... 12
4.3.1 Functietitel ................................................................................................................ 12
4.3.2 Functie-inhoud en hoofdtaken ................................................................................... 12
4.3.3 Functie-omkadering of functiecontext ....................................................................... 12
4.3.4 Plaats van de functie in de organisatie en in de hiërarchie ......................................... 12
4.3.5 Direct leidinggevende en leidinggevende van............................................................. 13
4.3.6 Praktische aspecten verbonden aan het profiel .......................................................... 13
4.3.7 Arbeidsvoorwaarden.................................................................................................. 13
4.4 Elementen van het competentieprofiel.............................................................................. 13
4.4.1 Persoonlijke competenties en technische competenties ............................................ 13
4.4.2 Kerncompetenties en generieke competenties .......................................................... 13
4.4.3 Competentiewoordenboek ........................................................................................ 13
4.5 Competentiemanagement versus talentmanagement ....................................................... 14
4.5.1 Competentiemanagement ......................................................................................... 14
4.5.2 Talentmanagement of talentbeleid ............................................................................ 14
4.5.3 De gulden middenweg ............................................................................................... 15
5 Werven of rekruteren ............................................................................................................... 15
5.1 Ontstaan van een vacature ................................................................................................ 15
5.1.1 Personas .................................................................................................................... 15
5.1.2 Candidate experience ................................................................................................ 16
, 5.1.3 Modern candidate journey......................................................................................... 16
5.2 Wat is werven of rekruteren .............................................................................................. 16
5.2.1 Interne werving ......................................................................................................... 16
5.2.2 Externe werving ......................................................................................................... 17
5.3 Courant gebruikte wervingskanalen................................................................................... 17
5.3.1 Personeelsadvertenties.............................................................................................. 17
5.3.2 Open of spontane sollicitaties .................................................................................... 17
5.3.3 Publieke bemiddelingsdiensten.................................................................................. 18
5.3.4 Bedrijfswebsite .......................................................................................................... 18
5.3.5 Sociale media............................................................................................................. 18
5.3.6 Scholen ...................................................................................................................... 18
5.3.7 Jobbeurzen ................................................................................................................ 18
5.3.8 Jobboards of vacaturesites ......................................................................................... 19
5.3.9 Uitzendarbeid ............................................................................................................ 19
5.3.10 Search- en selectiebureaus ........................................................................................ 21
5.3.11 Executive search of headhunting................................................................................ 21
5.3.12 Andere....................................................................................................................... 21
5.4 Opmaak vacaturetekst ....................................................................................................... 22
5.4.1 Identiteit.................................................................................................................... 22
5.4.2 Professioneel en met visie ......................................................................................... 22
5.4.3 Vermijd containerbegrippen ...................................................................................... 22
5.4.4 Duidelijk..................................................................................................................... 22
5.4.5 Schaap met 5 poten bestaat niet ................................................................................ 22
5.4.6 Zakelijk ...................................................................................................................... 22
5.4.7 Duidelijk en eerlijk ..................................................................................................... 22
5.4.8 Één functiegroep........................................................................................................ 22
5.4.9 Vriendelijk ................................................................................................................. 22
5.4.10 Goed leesbaar............................................................................................................ 22
5.4.11 In 1 oogopslag te scannen .......................................................................................... 22
5.4.12 Schrijf- en media-expert en responsanalyse ............................................................... 22
5.5 Wat mag niet in een vacaturetekst .................................................................................... 22
5.6 Employer branding ............................................................................................................ 23
6 Instroom: selectie ..................................................................................................................... 23
Wat? ............................................................................................................................................. 23
6.1 Selectie-instrumenten: modellen ....................................................................................... 23
6.1.1 Sign-model................................................................................................................. 23
, 6.1.2 Sample-model............................................................................................................ 24
6.1.3 Grootste verschillen tussen kandidaten ..................................................................... 24
6.2 Courante selectie-instrumenten ........................................................................................ 24
6.2.1 Sollicitatieformulier ................................................................................................... 24
6.2.2 Motivatiebrief............................................................................................................ 25
6.2.3 Motivatie’film’/cv-video............................................................................................. 25
6.2.4 Curriculum vitae (cv) .................................................................................................. 25
6.2.5 Video sollicitatie ........................................................................................................ 25
6.2.6 Referenties ................................................................................................................ 25
6.2.7 Telefonische screening............................................................................................... 25
6.2.8 Sollicitatiegesprek of interview .................................................................................. 25
6.2.9 Selectietesten ............................................................................................................ 26
6.2.10 Assessment center ..................................................................................................... 26
6.2.11 Grafologie .................................................................................................................. 27
6.2.12 Gamification .............................................................................................................. 27
6.2.13 Onderzoek naar fysieke geschiktheid ......................................................................... 27
6.3 Het sollicitatiegesprek ....................................................................................................... 28
6.3.1 Gedragsgericht interview ........................................................................................... 28
6.3.2 Situationeel interview ................................................................................................ 29
6.3.3 De standaardvragen ................................................................................................... 29
6.4 Correct afronden van sollicitatieproces .............................................................................. 29
7 Tewerkstelling ........................................................................................................................... 29
7.1 De arbeidsovereenkomst ................................................................................................... 29
7.1.1 De overeenkomst....................................................................................................... 30
7.1.2 De arbeid ................................................................................................................... 30
7.1.3 Het loon ..................................................................................................................... 30
7.1.4 Het gezag ................................................................................................................... 30
7.2 Loon en verloning .............................................................................................................. 30
7.3 Beloningsmix ..................................................................................................................... 31
7.3.1 Marktgerichte beloning.............................................................................................. 31
7.3.2 Functieloon ................................................................................................................ 31
7.3.3 Competentiebeloning ................................................................................................ 32
7.3.4 Variabele prestatiebeloning ....................................................................................... 32
7.3.5 Extralegale voordelen ................................................................................................ 33
7.4 Flexibel verlonen ............................................................................................................... 33
7.5 Nettoloon voor werknemer ............................................................................................... 33
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