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Notes leading organizational change
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CO345/MG345 Leading organizationalchange
Jan Kirby phone number: 217-834-8539
Week 1
Organizations have a common goal, non-profits are organizations too.
- Changes, policy/rules/… can change the values. Impetus (impuls, aanzet), vestige (restant)
Model is to simple:
External environment
Leadership: Management:
- Inspirational - Controlling (rules)
- Know the people - Planning
- Vision - Organizing
- Motivate - Budgeting
Sustainability
- Social, people and customers, ethics, taking care of your employees
- Planet
- Profit
Whole system view
- System: a set of things working together as part of a mechanism or a set of principles or
procedures
Change management
- OD is a discipline that involves the whole organization;
- Encourages a whole system view;
- Organization change affects everyone in the organization in many different ways;
- Understanding some approaches to organization change can help development of
knowledge, skills and abilities to support healthy responses to change;
- Understand the role of change agents.
,Burke-litwin change model
- Provides and effective strategy for managing organizational change
Figure 1 Burke-Litwin change model
- Left tangible and measurable
- Right abstract
- Twelve elements
o External environment
Economy, competition, customer behavior and politics and legislation.
o Mission and strategy
The organization’s goal and the processes that ensure the goal and course
can be realized.
o Leadership
Managers are responsible for developing a vision and motivating employees.
o Organizational culture
Includes both explicit and implicit rules, including regulations, practices,
principles and manners.
o Structure
o Systems
o Management practice
o Working climate
o Tasks and skills
o Individual values and needs
o Motivational level
o Individual and general performance
, 8 steps change model by John Kotter
- Change is not a simple and quick process, many steps of planning are required and even
when change has been implemented there is still a lot to do to ensure it is successful.
Figure 2 Change model bij John Kotter
Figure 3 Kurt Lewin change model
Week 2
Changes in companies:
- Diversity and inclusion;
- Technology;
- Workforce shortages/ competition;
- Safety and security;
- Sustainability.
Change agent qualities What do you see
Flexibility Open to listen to other ideas,
Not always work at their convenience,
Open to new things
Diversities knowledge Wide skillset,
Open to new information/ not stuck in
mentality.
Priority and results focused Set deadlines,
Set time aside for certain goal,
Organized.
Ownership and responsibility Following through,
Effective listening skills Give attention,
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