Organisational development and change management (2105TEWSEO)
Institution
Universiteit Antwerpen (UA)
I received a 15/20 for this open book exam.
This is a comprehensive summary of all lessons + notes of all classes in the course Organizational development and change management taught by Kim De Meulenaere. All lesson content is in English and all my notes are in red in Dutch. It's a very clear ...
8 Lecture 8: Does Organizational Development work? Evaluating change 46
8.1 Evaluation: why? 46
8.2 Evaluation: what? 48
8.2.1 Intervention Implementation 48
8.2.2 Implementation Feedback 49
8.2.3 Evaluation Feedback 50
8.3 Evaluation: Self-Study Example Case 51
8.4 Measurement 51
8.5 Catch of the day 54
9 Lecture 9: Cancelled 54
10 Lecture 10: Meet the OD expert (ProTime = exam) 55
11 Lecture 11: Leaders driving development 55
12 Questions 55
Pauline Van Kerkhoven
3
, lOMoARcPSD|2374147
1 Lecture 1
1.1 What is Organisational Development?
“If you think there is consensus on what Organisational Development is, you haven't been around
long enough” (Craig Yeatman)
An organization:
- 70 years ago:
o Stable jobs, stable industries, stable environments
o Low-skilled, manufacturing work
- Today: change
o Older employees
o Diversity as a result of globalization
o Technological development
o Service jobs
o Economic and health crises
o Work-life balance
o …
o
1.1.1 The difference between Organisational Development and Change Management
“All Organisational Development involves change management, but change management may not
involve Organisational Development”
Pauline Van Kerkhoven
4
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