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Summary Change Management & Leadership - Making Sense of Change Management: A complete guide to the models, tools and techniques of organizational change (Cameron & Green, 5th edition)$4.88
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Summary Change Management & Leadership - Making Sense of Change Management: A complete guide to the models, tools and techniques of organizational change (Cameron & Green, 5th edition)
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Course
Change Management And Leadership
Institution
Universiteit Twente (UT)
Book
Making Sense of Change Management
Elaborate summary of the book Making Sense of Change Management: A complete guide to the models, tools and techniques of organizational change. Can be used for the course Change Management & Leadership for the third year (module 11 CHANGEL) of the study program International Business Administration...
making sense of change management a complete guide to the models
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Change Management And Leadership
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Change Management & Leadership Book
summary
Making Sense of Change Management: A complete guide to the models, tools and
techniques of organizational change by Cameron and Green, 5th Edition
Key point for managers: Understand the distinction between the changes being managed in
the external world and the concurrent psychological transitions that are experienced internally
by people
Learning = the process of acquiring knowledge through experience which leads to a lasting
change in behavior
Learning dip = a reduction in your efficiency and effectiveness for a period of time
Gestalt perspective = suggestion that people have a worldview that entails some things being in
the foreground and others being in the background of their consciousness
, Behavioral approach = how one individual can change another individual’s behavior using
reward and punishment, to achieve intended results
Rewards and punishments
1. Addition
a. Positive reinforcement
b. Negative addition
2. Subtraction
a. Positive subtraction
b. Negative subtraction
Positive reinforcement = desired behavior is deliberately associated with a reward, so that the
behavior is displayed more frequently
Negative addition = a punishment is deliberately associated with undesired behavior, reducing
the frequency with which the behavior is displayed
Positive subtraction = an unpleasant stimulus previously associated with the desired behavior is
removed, increasing the frequency with which that desired behaviors is displayed
Negative subtraction = a pleasant stimulus previously associated with undesired behavior is
removed, which decreases the frequency of such behavior
Effective financial reinforcement characteristics
1. Clearly, closely, and visibly linked to the behaviors and performances
Non-financial reinforcement
1. Feedback
2. Social reinforcement
Theory X = assumption that workers are not inherently motivated to work, seeing it as a
necessary evil and therefore needing close supervision
Theory Y = human beings generally have a need and a desire to work and, given the right
environment, are more than willing to contribute to the organization’s success
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