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Exam (elaborations)

6,5 voor geïntegreerde communicatie

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Tentamen van 35 pagina's voor het vak OE44 Geintegreerde Communicatie aan de InHolland (6,4)

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  • March 1, 2022
  • 35
  • 2020/2021
  • Exam (elaborations)
  • Questions & answers
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Kennemerruiters
Geïntegreerde communicatie




Lisa Röben
Roos Staadegaard
ALBSVT2C

Inholland Alkmaar
Business studies
Geïntegreerde communicatie OE44

16-04-2021


1

, School: Hogeschool Inholland
Plaats: Alkmaar
studie: Business studies
Jaar: 2020-2021




Vak: Geïntegreerde communicatie
Onderwijseenheid: OE44
Docent: Janita Monna


Gemaakt door:
Roos staadegaard 647846
Lisa Röben 646444

Klas: ALBSVT2C
Datum van inleveren: 30-05-2021




2

,Voorwoord:
Dit rapport is geschreven in het kader van het tweede jaar van business studies aan de
hogeschool Inholland.
Het onderzoek was leuk, maar op sommige punten complex. Dit komt door de drukte met
toetsen en door het zoeken om invulling te geven aan het rapport. Bij het schrijven van dit
rapport hebben wij goede begeleiding gehad van onze docent Janita Monna.
Wij willen Janita Monna hierbij bedanken voor de fijne lessen en hulpvolle begeleiding.




Alkmaar, April 2021
Lisa Röben, Roos Staadegaard




3

, Inhoudsopgave
Hoofdstuk 1: Inleiding en probleemstelling.............................................................................5
1.1 Oriëntatie..................................................................................................................... 6
1.1.1 Trends.................................................................................................................. 6
1.1.2 Contactpersoon....................................................................................................6
1.2 De probleemanalyse....................................................................................................7
1.2.1 De huidige situatie................................................................................................7
1.2.2 De gewenste situatie............................................................................................8
1.2.3 De onderzoeksdoelstelling...................................................................................8
1.3 Hoofd- en deelvragen..............................................................................................8
Hoofdstuk 2: Theoretisch Kader.............................................................................................8
2.1 Wat houdt goede communicatie in:...................................................................................8
2.1.1 belangrijkste trends in de communicatie:..................................................................9
2.1.2 Tussenconclusie:..................................................................................................9
2.2 Omschrijving interne communicatie...........................................................................10
2.2.1 Tussenconclusie 2.2:..........................................................................................10
2.3 Theorieën interne communicatie................................................................................10
2.3.1 Het 7 S model.....................................................................................................10
2.3.2 ABX-model......................................................................................................... 11
2.3.3 De boodschap....................................................................................................11
2.3.4 tussenconclusie..................................................................................................12
2.4 Het communicatieplan................................................................................................13
2.4.1 Communicatiestrategie...........................................................................................13
Tussenconclusie 2.4.1................................................................................................14
2.5 Communicatiestrategieën..........................................................................................14
2.5.1 Tussenconclusie.................................................................................................16
3.1 Onderzoeksopzet per deelvraag................................................................................17
3.2 Het expertinterview....................................................................................................17
3.3 De analyse................................................................................................................. 18
Hoofdstuk 4: Onderzoeksresultaten......................................................................................19
4.1 Resultaten deelvraag 2:.............................................................................................19
4.2 Resultaten deelvraag 3:.............................................................................................20
4.3 Resultaten deelvraag 4:.............................................................................................20
4.4 Resultaten deelvraag 5:.............................................................................................21
4.5 Resultaten deelvraag 6:.............................................................................................21
4.6 Resultaten deelvraag 7:.............................................................................................21
Hoofdstuk 5: Het advies....................................................................................................... 22
Bibliografie............................................................................................................................ 23
Bijlagen................................................................................................................................. 24
Bijlage c: Enquête leden:......................................................................................................28
Bijlage D: Presentaties:........................................................................................................ 28
gegeven feedback:........................................................................................................... 28
Feedbackformulier presentatie Geïntegreerde communicatie..............................................28
Ontvangen feedback:.......................................................................................................33




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