Bullying is a topic that is seen in every institution from the time a child starts school all
the way through adulthood. University Medical Center (UMC), in Lubbock Texas, is no
different. On our newly implemented Human Resource (HR) exit surveys, UMC has seen
several instances where staff bullying was mentioned as reasons staff had decided to leave the
hospital. Bullying in the workplace is defined as behavior that is threatening, humiliating,
intimidating, that can interfere with or prevent work, verbal abuse, or mistreatment of one or
multiple persons, by one or multiple offenders (Workplace Bullying Institute [WBI], 2018).
Bullying can lead to low job satisfaction and higher turnover rates (Coetzee & Van Dyk, 2018).
Workplace bullying is an issue that UMC is currently dealing with and has shown to impact the
practice setting with the employee comments on exit survey’s and employee satisfaction surveys.
Bullying at UMC has led people out of the hospital so the affects were evident, changes need to
be made to help units better deal with workplace bullying. The purpose of the capstone project is
to introduce a zero- tolerance bullying policy and to educate staff on bullying and the effects it
can have on coworkers. The purpose of this assignment is to provide an annotated bibliography
which will summarize ten sources that address workplace bullying.
Yun, S., & Kang, J. (2018). Influencing factors and consequences of workplace bullying
among nurses: A structural equation modeling. Asian Nursing Research, 12(1), 26-33.
https://doi.org/10.1016/j.anr.2018.01.004
• This study aimed to outline the factors and consequences that influenced workplace
bullying and to show the significant effect that a relationship oriented organization had
on nurse bullying. A relationship oriented organization is one where authentic leadership
is present; positive relationships between employees, ethical culture, respect, trust, and
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