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Class notes

Communication Consultancy Lecture 1

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Notes on the first Lecture of the Communication Consultancy course (part of the Communication Science program at the University of Amsterdam)

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  • March 7, 2022
  • 5
  • 2021/2022
  • Class notes
  • Rutger de graaf
  • Lecture 2
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Available practice questions

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Some examples from this set of practice questions

1.

- Explains who the target audience are - Makes clear which media are used and why - Explains what kind of messages are going to be designed and why

Answer: Successful Campaign

2.

- 19th century: Explosion of print media - Industrial revolution was an important driving force: Much cheaper to produce paper & it revolutionalized the printing process

Answer: Rise of modern media

3.

- Focus on interpersonal communication, processing information - Roots in psychology - Tell us how we: Process information, gain knowledge, deal with emotions - Relate to behavioral change

Answer: Cognitive Process

4.

- Very common when working with celebrity/influencer endorsement - States that people live in constant uncertainty since we always need to adapt/change our behavior - 3 communication strategies: Passive, active, interactive - The main purpose of communication in this theory is that it creates social equilibrium, it gives people knowledge of how to behave

Answer: Uncertainty Reduction Theory

5.

- Dual-system theory - People process information via the central route or the peripheral route - Motivation and the ability to think about a message determine how we process information

Answer: Elaboration Likelihood Model

6.

- Strategies that make use of this theory, i.e., that we make all our decisions subconsciously - E.g.: Subliminal messaging (hidden cues), nudging (Non-hidden cues) - They all make use of automatic influences to achieve attitude/behavior change

Answer: Cognitive Bias

7.

- Media tells us what to think about - The issues covered by news media are perceived as important by the public - Short term and peripheral effects - Media agenda influences public agenda and policy agenda

Answer: Agenda-Setting Theory (first level)

8.

- Peripheral effects - Persuasion through opinion leaders (media-savvy, easy to approach, open to logical argumentation) - Two stages in campaign using this theory: 1) Reaching and influencing opinion leaders 2) Providing opinion leaders with everything they need to influence target group

Answer: Two-Step Flow Theory

9.

- Framing - Related to agenda-setting and two-step flow - Tells us how to think about something

Answer: Second Level Agenda-Setting

10.

- Reference, context, theme, news angle play an important role - Selection and salience - Defines problems, diagnose causes, make moral judgments and suggest remedies - The direction we choose to approach a topic - A way to give some interpretation to isolated items of fact - Agenda-setting within certain topics; 2nd level agenda-setting

Answer: Framing

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