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Management ch 1 the exceptional manager
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lOMoARcPSD|11700591Management Ch 1- theExceptional Manager
Principles Of Management (Brooklyn College)
, lOMoARcPSD|11700591
Chapter 1: theExceptional Manager – What You Do, How
You Do It
Management: What It Is, What Its Benefits Are
organization—a group of people who work together to achieve some specific purpose.
management is defined as (1) thepursuit of organizational goals efficiently and effectively by (2)
integrating thework of people through (3) planning, organizing, leading, and controlling
theorganization’s resources.
Note thewords efficiently and effectively, which basically mean “doing things right.”
Efficiency—the means. Efficiency is themeans of attaining theorganization’s goals. To be
efficient means to use resources—people, money, raw materials, and thelike—wisely and
cost- effectively.
Effectiveness—the ends. Effectiveness regards theorganization’s ends, thegoals. To be effective
means to achieve results, to make theright decisions, and to successfully carry them out so
that they achieve theorganization’s goals.
multiplier effect: Your influence on theorganization is multiplied far beyond theresults that can be
achieved by just one person acting alone.
The Rewards of Studying Management
You will understand how to deal with organizations from theoutside.
You will understand how to relate to your supervisors.
You will understand how to interact with coworkers.
You will understand how to manage yourself in theworkplace.
The Rewards of Practicing Management
You and your employees can experience a sense of accomplishment.
You can stretch your abilities and magnify your range.
You can build a catalog of successful products or services.
You can become a mentor and help others.
mentor—an experienced person who provided guidance to someone new to thework
world
What Managers Do: theFour Principal Functions
Management process, also called thefour management functions: planning, organizing, leading, and
controlling. (The abbreviation “POLC” may help you to remember them.)
Planning is defined as setting goals and deciding how to achieve them.
Organizing is defined as arranging tasks, people, and other resources to accomplish thework.
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