*Characteristics that distinguish projects: [10] .............................................................. 4
*Characteristics of software projects which make them particularly difficult (as
identified by Fred Brooks): [4] ......................................................................................... 4
Successive processes that bring a new system into being: [3] ................................... 4
ISO 12207 Software Development Life Cycle: [13] ....................................................... 5
Types of Stakeholders: [3] ............................................................................................... 5
Software project objectives: [4] ..................................................................................... 6
Management Activities: [8] ............................................................................................ 6
Chapter 2........................................................................................................................................ 7
Business case (for a feasibility study) document contains: [10] .................................. 7
Key aspects of project portfolio management: [3] ..................................................... 7
Categories of direct costs: [3] ........................................................................................ 7
*Net Profit: ........................................................................................................................ 7
*Payback Period: ............................................................................................................ 7
*Return on Investment (ROI): .......................................................................................... 8
*Net Present Value (NPV): .............................................................................................. 8
Programme Management: ............................................................................................ 8
Different forms of programmes: [5]................................................................................ 8
Sections of a business case’s programme brief: [3] ..................................................... 8
Chapter 3...................................................................................................................................... 10
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