Essay
Essay Room Division Management (RDH) Tio
- Course
- Institution
Verslag over het verslag RDH
[Show more]
Seller
Follow
kikivanderspek
Content preview
Rooms Division ManagmentNamen studenten : Kiki van der Spek & Julia Meijers
Studierichting : HEM2
Jaargang : 2021
Docent : N. Bajnath
1
,Voorwoord
Voor het vak Rooms Division Management moet er een verslag gemaakt worden over de
oprichting van een hotel die behoort tot een hotelketen. Wij mochten zelf een hotelketen
uitkiezen die wij zouden gebruiken voor deze opdracht. De hotelketen die door ons is gekozen
is Accor. De hotelbrand waarvoor wij hebben gekozen is Mondrian. Wij hebben gekozen voor
deze hotelbrand omdat er van deze brand nog helemaal geen hotel gevestigd zit in Nederland.
Deze opdracht gaat uitgevoerd worden door Julia Meijers & Kiki van der Spek.
Wij willen u heel erg bedanken voor alle leerzame lessen die wij van u hebben gehad. Wij
hebben veel geleerd tijdens uw lessen. Dankzij uw lessen en het maken van dit verslag hebben
wij veel geleerd over het oprichten van een hotel en met name de afdeling rooms division
management.
Wij wensen u veel leesplezier!
2
, Inhoudsopgave
Inhoudsopgave
Voorwoord................................................................................................................................................2
Inhoudsopgave..........................................................................................................................................3
De case......................................................................................................................................................4
1 Keten, doelgroep en concurrentie..................................................................................................... 5
1.1 Keuze hotelketen.................................................................................................................................5
1.2 Doelgroep............................................................................................................................................6
1.3 Overzicht concurrentie........................................................................................................................6
2 Ontwikkeling en design................................................................................................................... 10
2.1 Hotel algemeen.................................................................................................................................10
2.2 Kamers..............................................................................................................................................12
2.3 Guest Journey....................................................................................................................................15
3 Housekeeping en Front Office..............................................................................................................16
3.1 Organigram en organisatie...............................................................................................................16
3.2 Uitbesteding......................................................................................................................................18
4 Management.................................................................................................................................. 19
4.1 De strategie.......................................................................................................................................19
4.2 Overzicht reserveringskanalen..........................................................................................................19
4.3 ADR en bezetting...............................................................................................................................20
4.4 Revenu Management........................................................................................................................21
4.5 Human Resource Management........................................................................................................23
5 Conclusie........................................................................................................................................ 25
Literatuurlijst...........................................................................................................................................26
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller kikivanderspek. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.89. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
53068 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now