Native Hawaiian/Other Pacific Islander, 0.6% American Indians & Alaska Native, and 51.5%
were females. However, there was an area of concern with the increase of 1% of children in
poverty in PBC (total of 16%) between 2007 and 2018. Although the uninsured rate in PBC
(18%) was trending down, it had always been higher than the other counties and national rates
(16%). Unfortunately, the education level in PBC (high school and college) was approximately
6% - 8% lower than the national average. Those who graduated from high school were 88% and
those who attended some colleges were only 65% (County Health Rankings & Roadmaps, n.d.).
Delray Medical Center (DMC) is a Tenet facility, which serves Palm Beach County in
Florida. The business headquarter is in Dallas, Texas. There are 65 Tenet hospitals in the United
States, 10 of which are in Florida (ScrapeHero, n.d.). DMC has 523 licensed beds, and it is a
level one Trauma Center and Comprehensive Stroke Center (Delray Medical Center, n.d.) It is
part of Palm Beach County’s Trauma System overseen by the Health Care District of Palm
Beach County. There is a heliport for the Health Care Districts Trauma helicopter, and it is used
for severe cases like motor vehicle accidents, a critical condition resulting from a severe fall, or a
violent altercation. Aside from board-certified emergency physicians, nurses who are certified in
advanced cardiac life support and pediatric advanced life support, an experienced team of
technicians, and a team of consultants are available when needed. Other services that DMC
offers are Bariatric, Cardiovascular, Orthopedics, Oncology, Neuroscience interventions, and an
acute inpatient rehabilitation unit.
Typically, from a nursing point, the employees report to an active director, whose chief
report is to the hospital's chief nursing officer (CNO). The CNO reports to the Chief Executive
Officer (CEO) (Delray Medical Center, n.d.).
, The patient’s safety issue identified was the new grad nurses' lack of proper wound vac
management. In this proposal, Communities of Practice (CoPs) are organized by people
(stakeholders) who are primarily interested in patients’ safety, increasing revenue to the hospital
by improving patients’ experience score (which is posted online), higher reimbursement (Nickles
et al., 2020), and focused on providing sufficient training for newly graduated nurses to build a
strong foundation for their nursing carrier. The mission of the hospital and the shared value of the
stakeholders are to provide high-quality medical care and patients’ safety. The stakeholders who
are involved are: CNO (who oversees the administration of patient care and nursing in the
hospital) is the project and budget sponsor. The nurse supervisor (who integrates hospital
management with clinical care) is the contact person between the Education department and the
team. The unit director (who supervises and manages medical professionals in their unit) will get
the list of the new grads in each unit. The charge nurse (who resolves conflicts between staff
members/patients and manages the schedule) will arrange the schedule of the new grads to be
able to attend the teaching session of the wound vac management. The floor nurses (who deliver
direct patients’ care) will prepare a presentation about the wound vac troubleshooting solutions.
The new grads program facilitator (who manages the setup of the academic topics of the
program) will reform the new grad syllabus and include wound vac teaching in every quarter
with Zoom link for live simulation lab training for the group that will not be able to attend in
person due to the pandemic safety precautions implemented by the hospital. My role as a
stakeholder is being the charge nurse (the innovator)
A3. Internal and External Factors
Nowadays, patients do their research before choosing a doctor or a hospital for their care
because they want good quality care and safety. They can track the pressure injuries which every
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