Effective Communication presentation is about effective and clear communication, changing work environment, types of business communication, sender and receiver model, communication process, misconceptions about communication, barriers to effective communication, biases affecting communication, spe...
,“ The ability to communicate with
others is CRITICAL to success in both
personal & professional aspects of
life”
(Kavanaugh ’01)
2
, Effective & clear communication
leads to:
better relationship at work
improved productivity
greater level of guest satisfaction
better job performance
3
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