Summary Persuasive technologies (final-term) | UU Information Science
74 views 2 purchases
Course
Persuasive Technologies (INFOB3PET)
Institution
Universiteit Utrecht (UU)
Book
Designing for Behavior Change
This is an overview of the lectures and material that needs to be learned for the final-term of the UU information science subject 'Persuasive Technologies'. Good luck!
PERSUASIVE TECHNOLOGIES
FINAL ESSAY
Guest lecture: e-coaching to support sleep therapy
(e-)Coaching
Support new behaviour :
Improve motivation: the person is willing to spend more effort to perform new behaviour
o More attractive trust, autonomy, reward, hope, surprise, beauty, flow
o More pressure commitment, competition, challenge, scarcity
Improve ability: it takes less effort to perform new behaviour
o Facilitate new: automation, tools, sensors, simplify,, remind, explain, negotiate, facilitate
o Impede old: remove cue, nudging, distract, punish
The role of an e-coach is to be a: listener | advisor/expert | supporter.
Coaching process:
Collaborative practice: action planning, feedback and encouragement
Individual experience: the coach is an active contributor
Complex world with high degree of uncertainty: often a coach is not an expert. Therefore,
the system should give a lot of feedback and adapt to the wishes of the user
Coaching for Cognitive Behaviour Therapy (CBT)
CBT has 3 stages: The structure of exercises:
Basic elements of an e-coach app:
Information base
o Sleep related (exercises, sleep efficiency, tools)
o Coach related (contract, schedule, clock)
Behaviour
, o Schedule mechanism (planning activities, exercises)
o Constraint checker (violation detector)
Negotiation
A good way to use dialog is negotiation. This improves both motivation and ability by social contract
(commitment), user autonomy (agreement), and alignment and personalization. It is in the alignment
phase and planning & commitment phase. How it looks like in practice:
Alignment Planning & commitment (variables
should be in bold and/or italics)
So: negotiation can be implemented in smartphones in a ‘natural’ conversational style. There is a
need for negotiation in particular in the beginning of the process of behaviour change (when the
change requires strong willpower).
Guest lecture: visualization for behaviour change
Visualization
Single loop learning: through problem solving (you can immediately take action)
Double loop learning: through reflection [beliefs and assumptions actions outcomes]
There are 4 data visualization heuristics to facilitate reflection:
1. Make data interpretable at a glance [for single loop learning]
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller semstroop. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $4.76. You're not tied to anything after your purchase.
