StuDocu is not sponsored or endorsed by any college or university
Downloaded by Answerdone (arshadhussain57172@gmail.com)
, lOMoARcPSD|11700591
Chapter 1: The Exceptional Manager – What You Do, How You
Do It
Management: What It Is, What Its Benefits Are
organization—a group of people who work together to achieve some specific purpose.
management is defined as (1) the pursuit of organizational goals efficiently and effectively by (2)
integrating the work of people through (3) planning, organizing, leading, and controlling the
organization’s resources.
Note the words efficiently and effectively, which basically mean “doing things right.”
Efficiency—the means. Efficiency is the means of attaining the organization’s goals. To be
efficient means to use resources—people, money, raw materials, and the like—wisely and cost-
effectively.
Effectiveness—the ends. Effectiveness regards the organization’s ends, the goals. To be effective
means to achieve results, to make the right decisions, and to successfully carry them out so that
they achieve the organization’s goals.
multiplier effect: Your influence on the organization is multiplied far beyond the results that can be
achieved by just one person acting alone.
The Rewards of Studying Management
You will understand how to deal with organizations from the outside.
You will understand how to relate to your supervisors.
You will understand how to interact with coworkers.
You will understand how to manage yourself in the workplace.
The Rewards of Practicing Management
You and your employees can experience a sense of accomplishment.
You can stretch your abilities and magnify your range.
You can build a catalog of successful products or services.
You can become a mentor and help others.
mentor—an experienced person who provided guidance to someone new to the work world
What Managers Do: The Four Principal Functions
Management process, also called the four management functions: planning, organizing, leading, and
controlling. (The abbreviation “POLC” may help you to remember them.)
Planning is defined as setting goals and deciding how to achieve them.
Organizing is defined as arranging tasks, people, and other resources to accomplish the work.
Downloaded by Answerdone (arshadhussain57172@gmail.com)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller KimLinda. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $6.96. You're not tied to anything after your purchase.