HPM2601 - Food Service Organisation and Management - assignment 2 - 95%
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Course
HPM2601 (HPM2601)
Institution
University Of South Africa (Unisa)
I achieved 95% for this assignment. Unfortunately I was not given the marked answer script.
Questions included in my assignment.
My answers are very detailed and well organised.
QUESTION ONE
1.1 Purchasing
1.2 Quotation
1.3 Brand
1.4 FIFO (first in first out)
1.5 Perpetual Inventory
1.6 Interdependency
1.7 Strategic planning
1.8 The vision
1.9 Management
1.10 Feedback
QUESTION TWO
2.1 Systems: a set of interdependent parts working together with a clear vision to
achieve the same goal. A system has inputs, operations, outputs, controls,
memory, management functions and linking processes.
Subsystems: are the interdependent parts of a system. Each subsystem if
dependent upon the other to survive. All parts of a system must work together
and work well in order for the system as whole to survive; an example is that of
the body systems. If one system of the body is ailing the entire body derails. All
subsystems work together to achieve a common goal of keeping a person
alive, in this case.
(Payne-Palacio & Theis, 2016, p.60)
2.2 1. Effective problem solving.
To understand and solve a problem in a system, it is important to get to the
cause of the problem instead of treating the symptoms alone as that will
temporarily ease the situation but won’t find a permanent solution.
2. More effective communication.
If communication is kept open and constant, allowing feedback from internal
and external parties to matter, this proves pertinent the life of any system that
wishes to thrive. One needs to understand how the system and subsystems
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, work to achieve the common goal in order to understand what communication
is essential and to whom.
3. More effective planning.
In order to plan effectively, a company must have a clear vision and mission
statement for their organisation; as well to determine which outputs will yield
certain results. It is also important that the processes required to achieve these
outputs as well which inputs must be put in place to start the processes and
achieve desired outcomes.
(Payne-Palacio & Theis, 2016, p.63)
2.3 1. The changing status of women
It took the world 20 years since women have been dominating the workforce
and thus changing its dynamic. At least two thirds of the world’s industry’s
employees are women.
2. The large number of single-person households
Single people tend to spend their money on food bought outside their homes
(takeaways etc.) as opposed to families that prepare food at home.
3. Population growth in the United States seems to be slowing.
In a developed country like the US, there seems to a declining birth rate
whereby there are more older people than youth. The average age of US
citizens is at least 37 years old and is expected to rise up to 39 by 2030. Adults
have longer life spans. In conclusion, this reflects that there is a need for health
care facilities, amongst other needs.
4. An increase in the Asian and Hispanic populations,
In the aforementioned cultures, at least one third of households are married
with kids. This means that meals are rarely eaten outside the home. They
spend more time shopping for groceries and more money on groceries per
week than other ethnicities.
5. The shift from manufacturing to technology and service industries
This shift has created more office-jobs and white-collar workers who do are not
exposed to much manual labour. Because of this, business in the foodservice
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