In this task, I will talk about several aspects that concern the NHS & Coca Cola
PLC. Firstly, I will describe their aims and objectives, who develop these and
how they help the activities of the organisations. I will also explain how
management delegate these aims and objectives to the different departments
of the businesses. Lastly, I am going to elaborate about the ‘chain of command’
and ‘span of control’ in the two organisations.
Aims and objectives of Coca Cola PLC:
The Coca Cola PLC is a profit-making company and like all other businesses of
this type, its main aim is to survive, maximise profits and expand. They also
intend to remain at the top position in the beverage sector and are therefore
very competitive. In addition to this, they aim at maintaining high standards
when it comes to their products, customer service and meeting stakeholder
expectations. The Coca Cola PLC also targets to broaden their range of
beverages to increase sales and obtain more profit.
The board of directors develop the aims and objectives in the organisation.
These aims and objectives keep the business and staffs focused and gives them
a sense of direction so that they have a clear and specific goal. In other words,
it emphasises what the business wants to accomplish. It also keeps everyone in
the business motivated and inspired to do their best.
Aims and objectives of NHS:
The main aim of the NHS is to provide adequate health services to the general
public with little or no monetary charge. The NHS is funded by the government
and they intend to keep the working force in good health to keep the number of
sick-leaves low and thus keep the economy stable. The organisation also tries to
deliver services at the highest possible standards. Therefore, they are
constantly making improvements in services for better quality of care for all
patients.
The health secretary and other concerned ministers set out the government’s
strategic objectives, through a mandate, for the Board Authority of the NHS.
Aims and objectives have a great significance in the NHS. It allows all the
shareholders to have a vision and work effectively towards achieving their
targets. It also builds a sense of motivation and further encourages the staffs to
give their utmost best when performing their duties.
Chain Of Command:
This is the term used to state the order in which authority and power are
delegated in an organisation, from the top to other levels. It is vital as it
, maintains order and control in a business. It distributes the sense of influence
to different individuals at different levels of the organisation.
The chain of command of the Coca Cola PLC:
The CEO is at the top and highest position and plays the most significant role in
the success and progress of the company. The latter’s role is to lead the team
strategically and take responsibility for the actions and performance of the
organisation.
The president follows and he/she also has an important part to play in the
smooth running of the business. He deals with day to day operations. He is
normally also the top person in command in an organisation and has specific
responsibilities. For example: the latter has to create, share and implement the
organisation’s aims, vision, mission and objectives. The president is also in
charge of coming up with strategic plans and evaluating the performance and
success of the business.
Next in line is the director, who supervises several areas in the business and
then reports to the president. He can also develop marketing strategies for the
Coca Cola products. The Coca Cola PLC has regional directors, that is, directors
who are responsible and represent different areas.
The supervisors also have a vital role in checking upon the running of the
business. They often train staffs if they are not working efficiently and give
advice as well.
Lastly come team leaders and workers, who have the least power and authority
and are governed by those above.
The chain of command of the NHS:
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