Change Process for Transition to Fully Remote Operations for Rosabon Financial
Services
A Technical Report
Work Design, Organizational Change and Development
Business Phycology
University of East London
April 2022
Abstract
Rosabon Nigeria Limited is a financial services firm that offers diversified financial services.
They have over 27 years of combined experience in financial services and administration.
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, They specialize in tailoring lease, loan, and investment solutions to their clients' specific
financial requirements, whether long-term or short-term. Because the organization's activities
cover numerous Nigerian states, it takes pride in its long-standing commitment to assisting
communities in prospering and attaining both a socioeconomic and cultural level. Their
success is due to their dedication to client satisfaction, ethics, professionalism, and high-
quality craftsmanship.
It is important to remember that pandemics, like other occasional natural catastrophes, have
happened and will continue to occur in the future. The COVID-19 outbreak serves as a vivid
reminder of this fact. No matter how difficult it is to keep dangerous illnesses from spreading,
we must be prepared to reduce their social consequences. The global economy is being
devastated by the current epidemic, and it does not seem that any country will be exempt
from its effects. This has far-reaching ramifications not just for the economy, but also for the
whole society, and will result in substantial changes in the way businesses and consumers
conduct themselves in the future. (Donthu & Gustafsson, 2020)
The COVID-19 outbreak has had a significant influence on the global political and economic
structures, such as the nature of occupations and lifestyles. This technical report attempts to
develop effective organizational solutions to mitigate the harmful impacts of COVID-19.
Introduction
Working from home (WFH) is a term that refers to an employee who works from his or her
house, apartment, or other places of residence rather than an office. Many Organizations have
in recent times adopted a WFH or remote work policy that allows employees to work from
home on a part-time or full-time basis. Utilizing technology such as video conferencing tools
and other forms of collaboration technology makes it easy for employees to interact and stay
in touch regardless of their location. (Hart, 2019)
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