Unit 16: Human Resources Management in a business
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In this task, I will present a clear assessment of how ABC College benefits
from measuring and managing the performance of its staff.
Measuring and managing the performance of employees is an essential,
key strategy to ensure success in an organisation. By keeping a close and
consistent eye and having an efficient method of evaluating the
performance of staff, managers can determine inefficiencies, areas for
improvement, identify dedicated employees for possible promotions or
bonuses…
Measuring and managing the performance of staff can be beneficial for
the college in several ways. Initially, these processes can enable the
managers to identify employees’ ability, strengths and weaknesses and
compare these results with other staff to check whether these aspects are
common among the whole workforce. Thereby, the college will be able to
identify areas for improvement and thus put up a personal development
plan or simply base future training in such a way, to address the issues
recognised.
For instance, if after conducting a performance measurement, the
managers deduce that the majority of tutors are struggling to encourage
students to attend lessons regularly and on time; then during the next
teacher’s training, the manager might decide to inform the employees of
possible actions and initiatives which they could take to convince students
to do so, possibly by being more authoritative, monitoring their
attendance and punctuality on a regular basis and informing parents or
carers when there is a high rate of absenteeism. In certain cases, the
college might deduce that an employee is under-performing;
improvements can be made through continuous monitoring, feedbacks
and discussions, to address the reasons for the short-fall, which will
enable the department concerned to decide and agree on the decisions to
be taken.
Similarly, if there are other negative trends among a number of
employees, then the college’s procedures could be evaluated to address
these problems at a general level and find a suitable solution. In some
cases, measuring the performance of staff can also enable ABC College to
determine whether the staff can be trained to improve their skills and
weaknesses in the college itself or if they need to be referred to the
‘National Union of Teachers’ or ATL, which will eventually increase
productivity in the college and improve the college success rate in
general.
Moreover, another advantage of measuring and managing the
performance of employees is that it enables the manager and principal to
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