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NR 533 Business Plan Latest Case Study
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Running head: BUSINESS PLAN 1Business Plan
Sarah Furlough
Chamberlain College of Nursing
NR533: Financial Management in Healthcare Organizations
Dr. Schaefer
February 2021
Page 1 of 16
,BUSINESS PLAN 2
Business Plan
The following paper will provide information related to a project that will address how
staff engagement and staff retention in the Emergency Department (ED) is directly affected by
teamwork. By spending time in the ED I believe I have uncovered an area that could use some
improvements. These improvements will optimistically improve the work environment, staff
relationships and staff-patient relationships. This paper will include the business plan proposal,
the purpose of the project, financial plan for project, the stakeholders who are involved and
strategies to have the plan approved.
The PICOT question is: In the Emergency Department what is the effect of staff
participating in team building activities in comparison to staff not participating in team building
activities on staff engagement and work environment culture over six weeks?
A business plan will help us execute this project seamlessly and guide us during the
planning phase. One could say that a business plan is like planning for a road trip and the plan is
the itinerary for the trip (Peek, 2019). The business plan should help guide you throughout the
project and be used as a resource. The business plan should include the projects purpose,
evidence for the project, expected outcomes with a timeline, marketing analysis and plans, how it
blends with the organization’s mission, how it is relevant in the current situation, budget needs,
who is involved, cost analysis and break-even analysis.
By addressing staff engagement and staff retention issues with this project we can
hopefully improve our staff to staff relationships as well as our staff to patient relationships.
Teamwork impacts everyone, not just the staff. It can negatively impact the patients if the
working relationship is not in good shape. By improving the working environment and
implementing team building activities we can hopefully create a positive impact for our patients
Page 2 of 16
, BUSINESS PLAN 3
and our staff. By presenting a practical business plan to leadership and the decision makers in the
hospital the project will get the support and the approval it needs going forward.
Proposal
Teamwork significantly affects a unit and team-building activities can be used to as a
solution for poor staff engagement and poor patient outcomes (Wilkes, Marcin, Ritter & Pruitt,
2016). Working relationships also have a significant impact on the care our patients receive. By
implementing team-building activities for staff to participate in we are offering an outlet for
them to build their trust with one another and to build their rapport with one another. Over a
period of six weeks a small team of ED staff who volunteer will be put together to engage with
staff and provide opportunities for team-building activities. Before the six weeks an interview
with each staff member will be conducted to evaluate their feelings towards their working
relationships and the teamwork within the unit. After the six weeks is completed staff will be re-
interviewed about their feelings toward their working relationships and the teamwork within the
unit. At the end of six weeks the outcomes we hope to encounter include an increase in
teamwork within the unit, improved staff relationships, improved staff-patient relationships,
inviting work environment and retention of staff.
Page 3 of 16
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