This document contains all lectures given during this course with very extensive notes (which mainly consists of literally noting what was said in the lecture) to prepare you for your exam in the best possible way! Good luck studying!
Supply chain: all companies needed to successfully produce deliver the product/service to the
customer
The SCM network:
,The goods – services continuum
• Many firms offer a combination of goods and services
- Products are supported by services such as warranties and training
- Services are enhanced through the inclusion of products
Key observations in this course:
• Every facility that impacts costs need to be considered
- suppliers’ suppliers
- customers’ customers
• Efficiency and cost-effectiveness throughout the system is required
- increased pressure for sustainability
- increased risks/disruptions require agility and resilience
• Multiple levels of activities
- Strategic – Tactical – Operational
What activities constitute SCM?
• Strategic
,• Tactical and operational
On Monday are pre-recorded video lectures, on Friday there is the opportunity to ask questions in
the Q&A (these are the office hours!)
Lecture 1 part B
In the beginning:
- fewer channel intermediaries
- sole suppliers
- limited interactions and transactions
, Henry Ford & fully integrated supply chains
• Vertical integration
• Firm boundary was drawn to cover as many activities as possible
• Ford Rouge plant
Disintegrated with geographical proximity: Emergence of the Toyota city concept
• Component and material suppliers are different firms
• Located in the same geographical area
• Toyota city
• Early supply chains
- Geographical proximity
- Integrated ownership structures
➔ Why:
- transportation slow and costly
- communication and information exchange challenges
Today’s supply chains
• Fragmented supply chains
• SKU proliferation (= offering a big variety of products)
Globally dispersed manufacturing:
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