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De uitgewerkte juridische analyse en de ethische analyse, conclusie en aanbevelingen.
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TOETS 1 APRIL 2022ZORGEN OM DE Klachtafhandeling in de
zorg 1417SD332A
Beau Claris 555352
Docenten: Mw. J.
GAMEVERSLAVING VAN Dekker & Mr. R.
Molenaar
JULIAN
Adviesrapport aan Compass GGZ
,Inhoudsopgave
Hoofdstuk 1 Inleiding.............................................................................................................................3
Aanleiding 1.1.....................................................................................................................................3
Klacht 1.2............................................................................................................................................3
Hoofdvraag 1.3...................................................................................................................................3
Leeswijzer 1.4.....................................................................................................................................3
Hoofdstuk 2 Juridische analyse...............................................................................................................4
Gezondheidszorg 2.1..........................................................................................................................4
2.2 Drie rechtsbeginselen als basis voor gezondheidsrecht................................................................4
2.3 Hoor en wederhoor......................................................................................................................4
2.4 Behandelingsovereenkomst.........................................................................................................4
2.5 Informed consent.........................................................................................................................5
2.7 Goed hulpverlenerschap...............................................................................................................5
2.8 Dossiervorming en communicatie................................................................................................5
2.9 Klachtenregeling...........................................................................................................................6
2.10 Melding Veilig Thuis....................................................................................................................7
2.11 Tussenconclusie..........................................................................................................................8
Hoofdstuk 3 Ethische analyse.................................................................................................................9
3.1 Ethiek in de zorg...........................................................................................................................9
3.2 Morele basisprincipes in de zorg..................................................................................................9
3.3 Klachten........................................................................................................................................9
3.3.1 Arts- patiëntrelatie..................................................................................................................10
Het paternalistisch model.................................................................................................................10
Het informatieve model...................................................................................................................10
Het interpretatieve model................................................................................................................10
Het deliberatieve model...................................................................................................................11
3.3.2 Goede zorg...............................................................................................................................11
Hoofdstuk 4 Oplossingsmogelijkheden................................................................................................12
4.1 Interne regeling voor klachten en incidenten.............................................................................12
4.1.2. Klachtenopvang......................................................................................................................12
4.3 Moreel beraad............................................................................................................................12
4.3 Communicatiemiddel verbeteren...............................................................................................12
Hoofdstuk 5 Aanbevelingen.................................................................................................................13
Bijlage 1 KNMG-stappenplan kindermishandeling en huiselijk geweld................................................14
Bibliografie:..........................................................................................................................................16
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