, Inhoudsopgave
Inleiding:.............................................................................................................................................2
Leeruitkomst 1:...................................................................................................................................3
Situatiebeschrijvingen van communicatie..........................................................................................3
Leeruitkomst 2....................................................................................................................................5
2.1 Situatie cliënt D.............................................................................................................................6
2.2 Situatie vriendin M.......................................................................................................................7
2.3 Situatie conflict collega.................................................................................................................8
Leeruitkomst 3:...................................................................................................................................8
3.1 Non-verbaal uitnodigend contact leggen.....................................................................................8
3.2 Je boodschappen begrijpelijk en bondig naar voren brengen......................................................8
3.3 Actief luisteren naar een ander....................................................................................................9
3.4 Je behoefte en belevingen uiten door middel van ik-boodschappen...........................................9
3.5 Je kunt voorbeelden geven van sterke kanten en ontwikkelingsdoelen.....................................10
Literatuurlijst.......................................................................................................................... 12
Inleiding:
Aan de hand van een verslag welke opgesteld is uit 3 leeruitkomsten toon ik aan dat
ik via deze module een basis heb gelegd voor professionele communicatie.
In deze 3 leer uitkomsten beschrijf ik diverse situaties en geef uitleg aan de hand van
kernbegrippen.
Marin Blokker 5.1 Communicatieve vaardigheden 2
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