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PORTFOLIOOE46a Professionele vaardigheden
Lars Hulsebosch
20 juni 2021
,Hogeschool Inholland Haarlem
Opleiding: HBO Business Studies
Vak: Professionele vaardigheden
Gemaakt door: Lars Hulsebosch, 657275
Klas: BSVT2A2
Onderwerp: Professionele Vaardigheden
Docent: Mike Visser
Clementine Witkamp
Marjan Laarakker
Datum: 20 juni 2021
1
, Inhoudsopgave
H1. Inleiding.................................................................................................................................................. 3
H2. Creativiteit.............................................................................................................................................. 4
2.1 Brainstormen..................................................................................................................................................4
2.2 Mindmapping.................................................................................................................................................4
2.3 Hoeden van Bono...........................................................................................................................................5
2.4 toepassing......................................................................................................................................................5
2.5 Resultaat workshop creativiteit.....................................................................................................................5
H3. Acquisitie................................................................................................................................................ 7
3.1 Opdracht werven............................................................................................................................................7
3.2 Advies uitbrengen...........................................................................................................................................7
H4. Overbruggen van weerstand.................................................................................................................... 9
4.1 Luistertechnieken...........................................................................................................................................9
4.2 Doorvragen.....................................................................................................................................................9
4.3 Spiegelen......................................................................................................................................................10
4.4 Regulerende gesprekstechnieken.................................................................................................................10
4.5 Overredingstheorie van Cialdini en/of argumentatieleer om gesprekspartner te overtuigen of om
weerstand om te buigen....................................................................................................................................10
H5. Etiquette................................................................................................................................................ 11
5.1 Etiquettegebieden........................................................................................................................................11
5.1.1 Communicatie.......................................................................................................................................11
5.1.2 Kleding..................................................................................................................................................11
5.1.3 Eten en drinken.....................................................................................................................................12
5.1.4 Feesten en partijen...............................................................................................................................12
H6. Zakelijke communicatie......................................................................................................................... 13
6.1 Personal audit..............................................................................................................................................13
6.1.1 Stap 1: Wie ben ik?...............................................................................................................................13
6.1.2 Stap 2: Wat kan ik?...............................................................................................................................13
6.1.3 Stap 3: wat wil ik?.................................................................................................................................13
6.2 CV met profielschets.....................................................................................................................................14
6.3 Scenario en sollicitatie pitch.........................................................................................................................15
Literatuurlijst............................................................................................................................................... 16
Bijlage A: Profielfoto.................................................................................................................................... 17
Bijlage B: Linkedin profiel............................................................................................................................. 17
Bijlage C: Personal audit............................................................................................................................... 18
Overzicht Waarden & Kwaliteiten.................................................................................................................18
Overzicht Talenten en Vaardigheden............................................................................................................20
2
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