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[TURN OVER]
, CONFIDENTIAL
Page 2 of 13
PYC1502
May/June 2020
Questions 1 to 5 are based on psychological programmes.
Scenario
You are a senior psychologist working for a consulting company called Global Psyche. The Directors
of GoldMine company approached you because they realised that the company was not doing well in
international trade and needed some form of appraisal system to monitor the work performance of the
employees at entry-level. After some consultations with the Directors of GoldMine company, you
decided that a team of psychologists from Global Psyche should design and implement a three-month
training programme to help employees at entry-level improve their output. The outputs of the
employees would be monitored by means of the Performance Management System (PMS).
However, the implementation of the training programme and the PMS was a challenge. Some
employees had negative feelings about the training program. In addition, the trade union
representatives maintained that the PMS was not fair to some of the employees, due to the nature of
their jobs.
(Questions 1 to 3 are based on the scenario)
Question 1
The training programme’s target population is . . .
1. the team of psychologists
2. the Directors of GoldMine company
3. the entry-level employees of GoldMine
4. the trade union representatives
, CONFIDENTIAL
Page 3 of 13
PYC1502
May/June 2020
Question 2
The training programme’s objective is . . .
1. to reduce the negative feelings towards the PMS
2. to provide information about the PMS
3. to encourage employees to meet their deadlines
4. to enable entry-level employees to improve their output
Question 3
The three-month period is the training programme’s . . .
1. resources
2. method
3. attribute of length
4. costs
Question 4
The . . . refers to the manner in which the programme content is conveyed to the target population.
Question 6
The process of social stereotyping involves . . .
1. thinking in an oversimplified and biased manner about members of the out-group
2. a way of thinking that brings similarities between the members of the in-group and out-group
3. a way of thinking that brings differences between the members of the in-group
4. the tendency of individuals to put less effort when working in groups and benefit equally as those that
put more effort into a group task
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