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Dashboard Benchmark Evaluation
Melody Kiser Capella University
NHS-FPX6004 Dashboard Benchmark Evaluation Candice Overholser
February 22, 2022
Dashboard Benchmark Evaluation
To the Senior Staff of Mercy Medical Center:
I will present an objective evaluation of th...
I will present an objective evaluation of the Mercy Medical Center’s Public Health
Diabetic Dashboard by comparing the Federal healthcare laws and/or policies. Diving into the
contrast between the federal dashboard benchmarks and your diabetic statistics. We will
better understand your organizational performance, shortfalls and any gaps in the dashboard
information to provide clear recommendations.
Evaluating Dashboard Metrics
The Agency for Healthcare Research and Quality, (AHRQ) has national dashboard
benchmarks we can compare our dashboard with. Considering the national benchmark the adults
age 40 and over whom have a diabetes diagnosis, and received at least two hemoglobin A1c
(HgbA1c), blood test done in a calendar year met 74.3% nationally towards the benchmark of
79.5%. (AHRQ, n.d.). After reviewing the Mercy Medical Center’s dashboard the data points
need to be addressed. When considering the graph only show quarters from Q1 2019 to Q4 2020
for 2nd HgbA1c test. The HgbA1c are not separated into age groups and there is no statistic on
2019 to 2020 patient age groups, only 2021. According to the national benchmark, the adults age
40 and over whom have a diabetes diagnosis, and received at least two HgbA1c blood test done
in a calendar year should meet the benchmark of 79.5% or be within 10% of this benchmark
(AHRQ, n.d.).
The only way we can compare our stats is if we assume the dashboard is only showing
HgbA1c test for the group of 40 and over with the same patients numbers in 2019 and 2020 as
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