NCOI module Organisatie en Verandering - Veranderadvies: Klachten sneller afhandelen - Overheid en Non-Profit - Geslaagd (8) mei 2022 - ODA, 7S model, INK model, QuickScan, Berenschot & Kotter
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Organisatie En Verandering
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NCOI (NCOI)
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Organisatie en verandering in de praktijk
Dit is een geslaagde NCOI moduleopdracht Organisatie en Verandering van mei 2022. Onderwerp: een organisatie doet er veel te lang over om klachten af te handelen. Doel: er wordt advies gegeven hoe dit sneller kan. Alle modellen en bijlagen voor aanwezig: QuickScan, 7S model, de Caluwé etc. Zie de ...
het veranderboek zeventig vragen van managers over organisatievera
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HBO Bachelor Management
Organisatie En Verandering
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,Inhoud
1. Omschrijving en aanleiding.................................................................................................................7
1.1 Inleiding........................................................................................................................................7
1.2 Visie, missie en strategie van de ODA...........................................................................................7
1.3 Scope en aanleiding......................................................................................................................7
1.4 Leeswijzer.....................................................................................................................................8
2. Organisatiediagnose...........................................................................................................................8
2.1 Huidige situatie.............................................................................................................................8
2.2 Diagnose.......................................................................................................................................8
2.3 Het verandervraagstuk.................................................................................................................9
3. Gewenste situatie...............................................................................................................................9
3.1 Herontwerp..................................................................................................................................9
3.2 Veranderaanpak...........................................................................................................................9
4. Analyse verandercontext..................................................................................................................10
4.1 Veranderhistorie.........................................................................................................................10
4.2 Inhoud, type en scope van de verandering.................................................................................10
4.3 Verandercapaciteit.....................................................................................................................10
4.4 Veranderdiepte (intensiteit verandering)...................................................................................11
4.5 Verandercultuur (veranderattituden/veranderkleuren).............................................................11
4.6 Krachten mobiliseren..................................................................................................................11
5. Veranderdoel en veranderstrategie.................................................................................................11
5.1 Het veranderdoel........................................................................................................................11
5.2 Veranderstrategie.......................................................................................................................12
6. Veranderaanpak...............................................................................................................................12
6.1 Implementatie van de verandering.............................................................................................13
6.2 Interventies.................................................................................................................................13
6.3 Leiderschapsstijlen......................................................................................................................15
6.4 Communicatie.............................................................................................................................15
6.5 Borging.......................................................................................................................................15
Literatuurlijst........................................................................................................................................15
Bijlage 1. Organigram ODA...................................................................................................................16
Bijlage 2. Het 7-S model van McKinsey.................................................................................................16
Bijlage 4. Het INK-model en resultaat ingevulde quickscan..................................................................18
Bijlage 5. De veranderkleuren De Caluwé.............................................................................................21
Bijlage 6. De matrix met verander strategieën van Berenschot...........................................................22
, Bijlage 7. De slaagfactoren van Kotter..................................................................................................22
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