WGU C468 INFORMATION MANAGEMENT AND THE APPLICATION OF TECHNOLOGY NOTES, QUESTIONS AND ANSWERS
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Course
C468 (C468)
Institution
Western Governors University
Information Management 17% of assessment 10 questions
-The graduate analyzes the role of info management in the delivery of timely, high-quality, patient-centered careInformatics and Information Science 3 questions
- I.T.
Information Science --- Informatics
- Information systems
● Infor...
wgu c468 information management and the application of technology
information management and the application of technology
informatics and information science
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WGU C468 INFORMATION MANAGEMENT
Information ManagementAND
and THE APPLICATION
the Application OF TECHNOLOGY
of Technology
Notes
Information Management 17% of assessment 10 questions
-The graduate analyzes the role of info management in the delivery of timely, high-quality, patient-centered care-
Informatics and Information Science 3 questions
- I.T.
Information Science --- Informatics
- Information systems
● Information Science are the roots to the tree of Informatics with Information Technologies and Information
Systems as branches.
Information Systems vs. Information Science
● Information Science: Primarily focused on input, processing, output, and feedback through technology integration
■ Incorporates features from communication science, computer science, social science, library
science, and cognitive science.
■ Applies technology to make information usable.
■ Supports the collection and management of info.
■ This is the focus on how to gather, process and transform information into knowledge. It also
incorporates features from these five other sciences: communication science, computer science,
social science, library science, and cognitive science.
● Information Systems: Computer systems that use hardware and software to process data into information in order
to solve a problem.
○ Using the EHR to document care of a patient with a femur fx is an example of using the EHR in which
way?—Information System
○ Information systems are used to collect, create, and distribute useful data.
○ The development, use, and management of an organization's I.T. infrastructure.
○ An umbrella term for sub-categories such as: clinical information systems, core business systems, case
management system, and communication systems.
● Life cycle of Information Systems
○ Needs Assessment Phase: *determine needs and wants in an information system*, gap analysis
○ System Selection Phase: The organization seeks out a vendor company that provides a system that best fits
the needs. There are three documents that are used:
■ 1) Request for information document: (RFI) Initial contact with the vendor. Get essential
information about the *company’s history* (How many other organizations have used them?)
■ 2) Request for Proposal document: (RFP) Organization prioritizes or rates their needs and wants.
Sends the outline to the vendor and asks if they can meet this need.
■ 3)Request for Quote document: (RFQ) Pricing, finances, and contract terms.
, ■ It’s not important that selection committee board members understand software and electronic
processes. *They aren’t the end users who need to be trained* in the system. They just have to
have a general understanding of it.
○ System Implementation Phase: Go live planning→ Train staff (including end users)→ Analyst starts
building screens and templates according to organization and its policies→ Apply any changes specific
to that organization→ Go live.
■ Presenting the system design to management is not the responsibility of the project
implementation team.
○ Maintenance Phase: Problem solving, any debugging, files backed up routinely and install any system
upgrades, make sure it’s working as intended.
● It is a continuous cycle.
● System Evaluation IS NOT a phase of the information system life cycle.
● Investigating current deficits and needs of the organization IS NOT a role in they system implementation
phase. It is a role in the Needs Assessment phase.
●
● Informatics vs. Information Technology
○ Informatics: A combination of nursing science, computer science, and information science.
■ Specific information technologies that support nursing practice.
■ It is the science and art of turning data into information.
○ Information Technologies: A general term used to refer to the management and processing of information
with the assistance of computers, ex → EHR, barcode medication administration… (Uses computers to
transmit data.)
■ CPOE, barcode medication administration and clinical decision support are all examples of
Information Technologies.
○ Commonalities: Both aid in clinical decision making and are a major resource for many organizations.
● Discuss the relationship between the terms:
○ Data: A collection of numbers, characters, or facts that are gathered according to some perceived need for
analysis and possibly action at a later point in time.
■ A patient's height, weight, code status, and date of birth are all examples of data. Once data is
analyzed and interpreted, it then becomes information.
○ Information: Data that have been interpreted.
○ Knowledge: The synthesis of information derived from several sources to produce a single concept or idea
It is based on a logical process of analysis and provides order to thoughts and ideas and decreases
uncertainty.
■ The Foundation of Knowledge Model: This is the basis for which knowledge is used to meet the
needs of the healthcare delivery system. It is derived from its three key elements of
○ Wisdom: Occurs when knowledge is used appropriately to manage and solve problems.
● Relate the concept of information literacy to nursing informatics:
○ Information literacy: The ability to recognize when information is needed as well as the skills to find,
evaluate, and use needed information effectively.
Nursing and Informatics 3 questions
● Nursing Informatics: The use of technology and information to help support all aspects of nursing practice.
○ Includes direct delivery of care, administration, education, and research.
● Recognize the role of nurses as knowledge workers:
○ A knowledge worker is a: specialist in their field.
■ They have advanced formal education.
■ They can apply theoretical and analytical knowledge.
.
■ continuous learner, use technology to support and inform nursing practice, and generate
knowledge as a product.
● Explain the relationship of information science, computer science, and nursing science within the context of
nursing practice:
○ These are the core sciences of nursing informatics/they are combined to make up nursing informatics.
● New technologies are continuously impacting the practice of nursing. Nursing informatics will continue to evolve
with changes in the profession, the healthcare delivery system, and informatics in general.
● Distinguish among the:
○ Novice/Beginning nurse: These Rns are more task based, but transition to knowledge based as they gain
experience.
■ They possess basic computer skills and can use information systems to manage pts.
■ They can access data and charts electronically and can support pt safety initiatives using I.T.
■ They recognize the role of informatics in nursing.
○ Experienced nurse: A nurse who is able to pull trends out of data.
■ They support specialty areas (including quality improvement and other activities) via Information
Technologies.
■ They use evidence-based databases, promote technology applications, use information systems, and
work with I.T. staff to enact system improvements.
○ Informatics nurse: A nurse with advanced preparation in information management who is capable of
transforming data into information and information into knowledge that is disseminated at appropriate
times, for appropriate uses.
■ They are proficient with informatics applications to support all areas of nursing practice and can
provide a valuable communication link between healthcare and technology professionals.
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