First of all, a massive thank you to Rienk van Marle for the interesting classes and the educative
research assignment. Secondly, thank you to all interviewees, since they have taken the time and
effort to teach on Healthy Offices and put in their own expertise. Lastly, with pleasure it can be
said that the cooperation in the team went fluently and without any problems.
2
, Table of contents
1 Introduction………………………………………………………………………………………………………….
…….5
1.1 Client introduction and research relevance………………………………………………….…………..………5
1.2 Research objective………………………………………………………………………………….…………..……..6
1.3 Research questions………………………………………………………………………………….……….….…….6
2 Theoretical framework……………………………………………………………………………….…………….
……7
2.1 Literature review…………………………………………………………………………….……………………….…7
2.2 Operationalization…………………………………………………….…………………………………….………..11
2.3 Core concepts of the descriptive question…...………………………………………………………………...12
2.4 Core concepts of the explanatory question…………………………………………………………………….12
2.5 Extensive explanation on how main questions and sub questions were
developed…………………..13
3 Research methods……………………………………………………………………………….………..……………
14
3.1 Research strategy…………………………………………………………………………………………………….14
3.2 Case selection design…………………………………………………...………………..…..…………………….14
3.3 Data collection plan………………………………………………………………………………………………….14
4 Results………………………………………………………………………………………………………………...….17
4.1 Open and axial coding results……………………………….…………………………………..…...…………..17
4.2 Physical perspective………………………………………………………………………….………………………17
4.3 Environmental perspective…………………………………………………………………………………………18
4.4 Emotional perspective……………………………………………………………………………………………….20
4.5 Benefits for the organization………………………………..……………………….……………………………22
4.6 Individual benefits…………………………………………………….……………..………………………………24
4.7 Structuring……………………………………………….………….…………………………………………..…….26
4.8 Structuring results……………………………………….………………..…………………………………..….…27
5 Conclusion……………………………….…………………………………………………………………..………….28
5.1 How do other organizations respond to the increasing awareness of the impact of the healthy
office environment on its users?.........................................................................................................28
5.2 Which factors contribute to the success of healthy
3
, offices?...........................................................28
6 Discussion……………………………………………………………….………………………………….……………
30
6.1 Validity…………………………………………………………………………………………………..……………..30
6.2 Reliability………………………………………………………..………………………………..…….……………..30
7 Recommendations……………………………………….………………………………………..…………...………
31
7.1 Environmental perspective………...…………………………………………….…………………………………31
7.2 Emotional perspective……………………………………………………..………..………………………………31
7.3 Physical perspective…………………………………………………………………….……………………………32
Literature list………………………………………….……..……………………………...………………….…………
32
Appendices………………………………………………………………………………..…...…….
…………………….35
Appendix I Table of literature research process……………..……………….…………..………35
Appendix II Table of selected sources: AAOCC criteria……..……………………..…………….38
Appendix III Code tree: table with axial and open coding…..………..………………………….45
Appendix IV Transcript with codes of all interviews…………..……………………..……………46
4
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