Werkt aan het bevorderen en bewaken van kwaliteit (B1K2W3)
Institution
ROC Leiden
Op de werkvloer merk ik dat het niet altijd goed gaat met het invullen van de MIC/MAO meldingen. Dit is een belangrijk hulpmiddel om de kwaliteit te vergroten.Om deze reden heb ik besloten om te onderzoeken waar het misgaat bij het invullen van de MIC/MAO meldingen en hoe ik dit kan veranderen same...
Werkt aan het bevorderen en bewaken van kwaliteit (B1K2W3)
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Werkt aan het bevorderen en bewaken van kwaliteitszorg B1-K2-W3
WAAROM VULLEN MEDEWERKERS GEEN MIC/MAO
MELDINGEN IN?
, Inhoudsopgave.
Voorwoord………………………………………………………. Pagina 2
Wat is een MIC……………………………………………….…. Pagina 3
Wat is een MAO…………………………………………………. Pagina 3
Aanleiding………………………………………………………... Pagina 3
Hoofdvraag………………………………………………………. Pagina 3
Deelvragen……………………………………………………….. Pagina 3
Enquête……………………………………...……………………. Pagina 4
Resultaten enquête……………………..………………………... Pagina 4
Feedback technieken………………………………………………. Pagina 5
Methode……………………………………………………………. Pagina 5
Het visgraatdiagram……………….………………………………. Pagina 5
Conclusie/aanbeveling…………………………………………….. Pagina 6
Beroepscode…………………………………………………..……. Pagina 7
Wet- en regelgeving…………………………………………..……. Pagina 8-9
Literatuuronderzoek ……………………………..………………. Pagina 10
Analyse………………………………….…..……………………… Pagina 11-16
Bijlage1: MIC formulier…………………….…………………….. Pagina 17-20
Bijlage2: MAO formulier…………………….………………….... Pagina 21-22
Bijlage3: Flyer…………………….……………………………….. Pagina 23
Bronvermelding……………………………………………………. Pagina 24-25
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