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Samenvatting Lean Six Sigma Green Belt!

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Alle Lean Six Sigma Green Belt stof!

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  • June 19, 2022
  • 124
  • 2020/2021
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Minor Lean Six Sigma Green Belt training


Inhoudsopgave
1 World Class Performance............................................................................................................................ 3

2 Lean Principles............................................................................................................................................ 6

3 Roles and responsibilities.......................................................................................................................... 11

4 Process Improvement Roadmaps.............................................................................................................. 13

5 Voice of Customer (VOC)........................................................................................................................... 16

6 Project Charter.......................................................................................................................................... 19

7 Project management................................................................................................................................. 20

8 SIPOC........................................................................................................................................................ 21

9 Lean Performance Metrics......................................................................................................................... 22

10 Six Sigma Performance Metrics................................................................................................................ 24

11 Process Flow Diagram............................................................................................................................. 27

12 5S............................................................................................................................................................ 29

13 Kaizen..................................................................................................................................................... 30

14 Data types & Measurement scales........................................................................................................... 33

15 Sampling Methods.................................................................................................................................. 37

16 Descriptive Statistics............................................................................................................................... 42

17 Visualisation of Data............................................................................................................................... 48

18 Decision making Cause & Effectt-matrix................................................................................................... 55

19 Process FailureModes&EffectAnalysis (FMEA)..........................................................................................56

20 JIT Simulation.......................................................................................................................................... 61

21 ValueStreamMapping-Current state........................................................................................................ 61

22 VSM-Future state.................................................................................................................................... 64

23 Continuous Distributions......................................................................................................................... 65

24 Discrete Distributions.............................................................................................................................. 70

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,25 Root Cause Analysis................................................................................................................................ 74

26 First time right (Poka Yoke)..................................................................................................................... 75

27 Measurement Systems Analysis (MSA).................................................................................................... 75

28 Visual Workspace.................................................................................................................................... 85

29 Process Capability & Performance........................................................................................................... 85

30 Hypothesis testing & Confidence Interval................................................................................................90

31 Tables & Chi Square............................................................................................................................... 100

32 ANOVA.................................................................................................................................................. 101

33 DOE terminology................................................................................................................................... 106

34 DOE 2k Full Factorial.............................................................................................................................. 111

35 DOE Planning an Experiment................................................................................................................. 111

36 Correlation and Regression.................................................................................................................... 112

37 SPC........................................................................................................................................................ 116

38 Sustain Improvements........................................................................................................................... 119

39 Control plan.......................................................................................................................................... 120




2

, SPACER Betekenis Voorbeeld

S Safety Weet iedereen waar de nooduitgang zich bevindt?
P Purpose Wat is uw specifieke doel?
A Agenda Dagindeling
C Code of conduct Wees (pro)actief
E Expectations Uit verwachtingen
R Roles De rol en bijdrage van trainer en deelnemers


1 World Class Performance
Het fundament van Lean Six Sigma
Lean Six Sigma ondersteunt organisaties bij:
• Het verbeteren van kwaliteit.
• Het verkorten van doorlooptijd en verbeteren van leverbetrouwbaarheid.
• Verlagen van operationele kosten en kosten als gevolg van slechte kwaliteit.

Lean Six Sigma omvat:
• Projectstructuur met duidelijke rollen en verantwoordelijkheden.
• Projectmatige aanpak (roadmaps) voor het uitvoeren van verbeterprojecten.
• Toolbox met praktische instrumenten die hun kracht bewezen hebben
(sommige instrumenten zijn al meer dan 100 jaar oud).

Operational Excellence: het continu op tijd leveren van producten en diensten op het
hoogste kwaliteitsniveau tegen de laagste kosten. Het gaat over kosten efficiënt leveren van
producten en diensten, zonder fouten, die voldoen aan de verwachtingen van de klant.

World Class Performance: ontwikkelen en leveren van producten/ diensten die behoren tot
de beste in de wereld. Het is het hoogste niveau van presteren, dat een organisatie kan
halen in haar sector. Zij doet dit door te presteren op Operational Excellence niveau en
daarnaast door het ontwikkelen van producten en diensten, binnen een zeer korte Time-to-
market, die de verwachtingen van de klanten overtreffen. Voorspelbare levensduur.

Competitieve Strategieën (Treacy & Wiersema)
• Operational Excellence:
Leveren wat de klant verwacht, zonder fouten, op tijd en op een
kostenefficiënte manier.
• Customer Intimacy:
Het bieden van een unieke service of uniek product.
• Product Leadership:
Continu superieure producten bieden.
3

, Kaizen: uiteen halen en op een betere manier opnieuw in elkaar zetten. Masaaki Imai.

Kwaliteitsmanagement
I - Quality Control – Reactief (Total Quality Management)
• Detecteren van onregelmatigheden in het proces door middel van Statistical
Process Control (SPC).
• Voorkomen van slechte producten/diensten door middel van inspectie.
II - Quality Improvement – Breakthroughs (DMAIC)
• Systematische manier om verbeterprojecten door te voeren.
• Verbeteren en optimaliseren van producten, processen en diensten.
III - Quality Planning – Proactief (Design for Six Sigma)
• Ontwikkelen van producten/diensten die voldoen aan klanteisen.
• Ontwikkelen van leveranciers en partners.

Six Sigma – focus op reduceren van de variatie
- Het doel van Six Sigma is het verhogen van prestaties van de organisatie d.m.v. het
elimineren van variaties, defecten en verliezen.
- Six Sigma is een rigoureuze en systematische methode die alle beschikbare data
aanwendt voor het maken van statistische analyses ter verbetering van de
operationele prestaties en het voorkomen van defecten.

Business improvement model




Continuous improvement maturity model

4

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